7:30AM - 5PM
605 S Blue Bell Rd, Brenham“We wanted to take a moment to share a few kudoes. Monday, the 29th, while returning from a week long trip in our travel trailer, we encountered a blow out on on the right rear trailer tire. (Not a Discount Tire product).
I and a kind sumaritian who stopped to help, got the blown tire out pretty quickly. My wife and I decided to change out all four of the Chinese tires that were on the trailer. We found Discount Tire (DT) in Brenham Texas, about 35 miles from us and gave them a call.
Chris, answered my call and quickly confirmed he had the correct Goodyear tire in stock and would pull them out of inventory till we arrived. I called him again about 10 miles out, to confirm where wanted me to park. He told me not to worry he would be there to quide us in. I called one more time about a mile out and talked to Brian who told me they were ready and were watching form my arrival.
While they were obviously pretty busy at that moment, they accomodated our arrivel quickly. As the shop Techs began taking off the old tires Zac called me over to show me a lug nut that was beginning to flare, making it almost impossible to get a socket on it. He volunteered to go see if they had solid lug nuts. Soon the manager, who's name I wrote down as Key came back to confirm they had them. We changed those out as well.
The whole change out of tires and lugs took about an hour and we were back on the road again.
I was very very impressed with DT Brenham's customer service, professionalism, willingness to answer my questions, accomodating and friendly attitude, and overall response to what could have turned out to be a most stressful day. Bottom line, we felt all of those guys we made contact with yesterday were great guys who made us very very comfortable while there. They were Service Professionals in my mind.
We give them all 5 stars for their "Service Excellence". Thank you guys, from the bottom of our hearts. We made it home with no further incidents.
Tom”
7:30AM - 5PM
3201 TX-36, Brenham“Cy-Fair Tire Road Service is definitely a top-notch company with great quality brand tires at a very reasonable price which in all saved my day! This morning I had noticed that my tire looked a bit low while pumping gas and sure enough on the inside of my tire, nearly the entire tire was showing wire so I needed a tire urgently. I had checked the 2 places in the current area I was in prior and they didn't have the tire I needed nor even acted like they wanted to help me. So I called Cy-Fair Tire in Brenham which was in the next town (20miles) to see if they had the tire i needed and without any questions asked the gentleman said they had the tire and would gladly take care of it. So I slowly eased my way there and they said if I were to have any problems along the way to be sure and call them and they would gladly be there to help. I felt extremely relieved bc It’s very rare nowadays that you can come across a professional mechanic that are very well mannered, warmhearted and willingly to assist you with any needs to get you safely back on the road. So to the 2 gentleman at Cy-Fair Tire in Brenham “THANK YOU” so much for your help and you both are very highly appreciated and will be recommended to anyone I know who needs tire assistance.! 10/10”
“I want to thank both Jason Lampe and Jerry Merten for the outstanding service I received at La Roche GMC. Very professional and courteous.
Thanks Gentlemen,
Perry Ratcliff”
“I recommend you to stop looking further, Fame always gives me the best quality and the right price. If Arturo doesn’t have what your looking for he will actually help you find it. Thanks!”
“I’ve been using Fame for a long time now I’ve been all over looking for good service and the ppl at fame is it for me and my family and friends there not only making sure your happy with your tires and rims they look over your car as well one time they’ve told me I need new Tire rods which I new that already which I had replaced and then the other day Ryan goes your daughter is going to need new Brakes soon in all the places I’ve been through it’s been all about the money but not at Fame tires and wheels it’s about making the customer happy and safe to drive on the road thank you guys for your service”
“Great first time experience, super fast services, great rates. Very clean and professional!
Jarvis continues to have outstanding service, they take care of all my i don’t want to chores. Super friendly great customer service”