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July 2024 by Kelli Eernisse
We went to Lowes today to purchase a washing machine. Lexi gave us excellent customer service today and stayed patient with us the entire time and we were definitely not easy. She had a smile on her face the entire time and was an absolute pleasure to deal with. Lowe's you have a gem in Lexi!
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July 2024 by Mary Maldonado
George the assistant store manager provided my parents with exceptional customer service. He was respectful, courteous and very considerate of their age and safety. If we can figure out how to notify corporate we definitely will. My parents came for refund regarding an item purchased and not delivered as scheduled and had caused them much stress and frustration. They left the store very grateful for Georges customer service values.
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July 2024 by Mark Mckay
You might as well shut down the website if you are going to show 52 2x6x12 treated in stock and have none in the store. I drove 30 miles to pick them up. Store personnel were smart enough to tell me the web site was wrong and they had nothing to do with it.
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July 2024 by Craig Covey
Helpful staff, showed us just where to get our things.
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July 2024 by Stephen Richter
Customer service was awesome today.
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July 2024 by Michael Crismon
They are always so nice and helpful.
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May 2024 by Cheryl Steinhauser
The manager was very nice..helped with our purchase..
All empolyees were very helpful
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May 2024 by Craig Sloan
Pleasant employees and the store was well stocked.
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May 2024 by ronnie linnstaedter
Ordered a1/2” impact driver w/battery charger & case that’s on sale online. What I received was a 1/4” impact driver. Called customer service back a said Brenham had the right item. When I got there they had pulled a 1/2” drill driver. Ask to speak to manager & he refused to come out. DEFINITELY A CASE OF FALSE ADVERTISING. SEE HOW MANY OTHERS HAVE THIS ISSUE.
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May 2024 by Carolyn Pomikal
I got some cat deterrent for my flower beds. I also bought a circular sawblade And some snail poison
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May 2024 by Michael Kelley
The person who helped us didn't know nothing and couldn't help us. He couldn't get someone else to help us. We walked right out of the store.
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May 2024 by Paul Buckholz
Great deals, helpful people and service
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May 2024 by Amy Poncik
Clean store. Great selection of items
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May 2024 by Bailey Paul
I actually work at a competitor to this Lowe’s, but came here because they sell decently priced utility trailers. Stephanie at customer service and Cheyenne were friendly and extremely helpful in getting me all set to take home a brand new trailer.
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May 2024 by Kimberly Newman
The item I wanted wasn't on the shelf. An employee named K D went out of her way to put me in touch with someone who could find it. Thanks to both of them. I reported her great service to her boss.