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November 2023 by Shelley Robinson
We had to wait a while but when it was finally our turn we couldn't have asked for a nicer assistant. She wanted us through everything and really knew her stuff. Knowing it was an elderly lady and she couldn't hear half of what was being said. The employee was so kind and patient.
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November 2023 by Bev Nelson
I went into the AT&T store to pick up a rapid charger. The young lady was responsive, courteous and helpful... a very nice interaction.
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October 2023 by Bekkie Cobb
Great experience!! Ronald was awesome!! Very knowledgeable, nice and personable!! All the staff were great!! We took up a lot of their time with what we did and all were kind and fun!! ?
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October 2023 by Jasmine Price
The staff was very helpful in finding me the phone I needed asked questions and gave helpful feedback can't recommend this store enough
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September 2023 by Regina Jones
Hi my name is Regina and I came in the Bonham store NOT KNOWING WHAT TO DO OR EVEN PUT IT INTO WORDS WHAT I NEEDED. BUT ASHLEY AND SHAYNE TOOK REALLY GOOD CARE OF ME. THEY WERE VERY PATIENT, VERY ATTENTIVE TO MY NEED. I CAME IN THE STORE STRESSED NOT KNOWING WHAT TO DO ABOUT MY SITUATION, BUT WHEN LEFT I HAD SO MUCH PEACE KNOWING THAT THEY TOOK REAL GOOD CARE OF ME. THEY ARE KERPERS SO YOU ALL BETTER KEEP THEM. THANK YOU AND GOD BLESS
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July 2023 by Austin Stewart
The store is fantastic. Shayne was the rep that helped us upgrade our phone and made it super smooth and he was super helpful. He was knowledgeable about the phones we were using, friendly, and kept good conversation while we waited for the phones to do their thing. He even helped us when when he looked at our account and saw we had been paying double insurance for the past 6ish months. Very enjoyable experience and Shayne and the store were fantastic.
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July 2023 by Pete Slaughter
We were exchanging phones to upgrade. Faith was very helpful and knowledgeable of the process. Great customer service.
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April 2023 by Archana Roberts
Extraordinary customer service: proactively helpful, patient, friendly, and all go way beyond basics. I also never feel rushed and get help with devices. Especially Ashley has a tremendous command of technology and processes — and teaches as she assists by explaining what’s she’s doing during set up. Haley also has gone out of her way with helpful knowledge and assistance to make my experience so good that I bought/upgraded two extra devices that I had not intended to buy. Shane and Faith were also very supportive, friendly, and generally helpful. I will use this ATT store whenever I have future needs — great teamwork and attention to all customers who come in!
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April 2023 by Peggy James
I went into the store today to upgrade my husbands and my phone and let’s just say Haley and Faith are absolutely amazing! They took care of my every need and spent two hours helping me find my apple I.D. password! Thank tot girls so much I’m so glad y’all were able to help. I will definitely be back they make me feel so welcomed!!
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April 2023 by Wayne
I went in to the store today and needed some assistance with my phone. The assistant manager Faith was so helpful and happy! I will be back!!
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January 2023 by Cynthia Higgins
Im really impressed with the staff there they where so nice and friendly as soon as i walked in. Shayne was the one who gelped me out with the problem i had with transfering my stuff to my new phone,he did a great job at helping me out definitely coming here again 5 star service
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January 2023 by Pam Simpson
Ashley Holiday was a great help. She was so patient with us.
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December 2022 by Kaitlyn J
I was in there a few days ago because my phone was acting up. Faith fixed it and did an amazing job! I don’t usually ask for help with my phone because I'm pretty tech savvy but she knew exactly what to do. Very welcoming and smiley!
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December 2022 by Hunter Jones
I was in there Sunday and got a new screen protector and Faith and Shayne gave the absolute best customer service. I will be back!!
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November 2022 by Jo Clardy
Ashley Holiday was simple amazing. She helped me in every way getting a new iPhone going from an android. Thank you Ashley for being so patient with me. I will be back again.
