-
September 2024 by Theon Hart
on September 17, 2024, I was getting my car serviced at Toyota of Boerne. I had some free time and always have wanted a Mercedes so I walked over to look at the some of the vehicles they offer. After walking around for about 15 to 20 minutes looking at different cars. Associates looked at me, but never assisted or would help me with any of the cars. I guess with everything that’s going on in the world. I was not in the right place at the right time. I guess there’s a lot of other nice vehicles out there I should consider other brands. But I really wanted the Mercedes.
Theon Hart
-
September 2024 by Jonathan h
Guy Vick made the process very easy , he took the time to show us every last detail. Guy made sure the vehicle was perfect and he spent a lot of extra time where other dealers wouldnt have gone that extra mile. Once we made up our mind it took less than an hour to get on the road. MB of Boerne has the best prices , no games. I am very impressed with the organization and the quality of staff. Thanks again Mr Vick customer for life .
-
September 2024 by Susan Barnes
I love Mercedes Service of Boerne. They are always very professionally and friendly. My car always comes back clean also and I love that. Thanks guys for always making me feel like you care how I feel . I am a forever a Mercedes fan/owner!
-
September 2024 by Kathy Phillips
Lynda is the very best service rep! She always tries to work with me and does a awesome job!
-
September 2024 by Ann McCrummen
Wonderful people in sales and service make this business the best in the area. They just keep getting better.
-
September 2024 by Omalara Best
Fantastic service from beginning to end from the Service Department. Thanks Charles
-
September 2024 by James Sampson
The tech, Eric, went over all the possible needs and explained it very well. He then repaired those needed. The service rep, Linda as was very helpful and informative. Thanks
-
September 2024 by Randall blomquist
Great experience and wonderful amenities in the waiting room. A First Class operation.
-
September 2024 by Armand Fermin
I recently purchased a new sprinter van camper from a different dealership. I took it to Mercedes-Benz of Boerne to have it looked at and they provided excellent service from the phone call when I was done and drove off the lot. I will definitely be going back for future maintenance and service
-
September 2024 by Thomas Longo
Chris Forbes provided excellent service in terms of what we needed. He is the best service advisor we have ever experienced at any dealership. Clone his work ethic. Thank you.
-
September 2024 by Jose Rincon
Wonderful experience my service person was very helpful and prompt.
-
September 2024 by Paul Reder
I’ve used a stealer multiple times before but this time was the worst experience yet. I brought my car in. Yes it’s a 10-year-old E350 convertible to get inspected. They did the inspection upon return. I discovered that the driver seat back lever to move the seat forward to get in. The backseat has been broken off. I reported this to the service manager, Ken, who said that he was not aware of that happening while the car was there, upon further review, they found that someone in the car wash area use the lever to move the seat forward to vacuum the car. Apparently it broke. That they would not be fixing it since it was an old car and it was $913 to repair so I told him that I will take my car and take it elsewhere and make sure to come back to this place and make sure to tell everyone do not use this dealer. I’m not sure what happened to customer service people seem more concerned about reviews than they are about providing good service
-
September 2024 by Carmen Najera
The whole experience was great. Jeff Bouchard is an excellent salesperson. He loves what he does. Everyone was terrific and helpful. Thank you, Travis and Matt.
-
September 2024 by Maria Lentini
Mark my service advisor was great!
-
September 2024 by satya pulikonda
Ken is awesome advisor and would like to work with my next service.
