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January 2024 by Monica G.
What a disgraceful store manager, who aggressively stood behind their store return policy with an unapologetic arrogance, so unbecoming in what is supposedly a luxury boutique. I have shopped there a few times before, but this experience was shockingly rude. I received a Christmas gift and was hoping to exchange it towards another item, BUT... because it was purchased during the pre holiday customer appreciation sale and therefore discounted- these 2 items can not be exchanged. How, as the gift recipient was I to know this? Especially since I called last week and was told differently. Her unkind approach was offensive and inflexible beyond belief. So much for " customer appreciation"!
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January 2024 by Bradley H.
I was given a couple of Whiskey glasses from Bechants for Christmas that I already had, so I went to Exchange them on 1/04/2024. I was told that they stopped taking back Christmas purchases yesterday. Then the lady followed up that statement with "you could just give them as gifts". I was planning on spending more money at this establishment. Well now that will Never happen. Pathetic customer service.
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November 2023 by Altovise L.
I went here this past weekend for Dickens On Main in downtown Boerne. This is such a beautiful and decadent store! It is stunning! Just walking through this place gives you a extravagant feeling. The service was impeccable. I found an absolutely gorgeous gold mini Christmas tree to go with my collection. I highly recommend this store for high quality gifts. Be prepared to spend money for these items but they all appear to be valuable.
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October 2023 by Jason Dolph
Great Shop to buy fun gifts! When you want that special something that no one else will have at the party this is the place to come!Beautiful gift wrapping (not a fabric bag like amazon!) and a huge selection for those "I dont know what to buy" moments.The employees are always willing to offer suggestions and if you tell them your budget they help you get the most bang for your buck. Happy that we have this store so near by! Thanks Bechants!!
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October 2023 by Rowen Ford
This is the place to go if you dont want to go to five different stores looking for a gift for someone OR for yourself! Always a huge selection that is constantly changing. I sometimes go 3 times in one month just to see what new items there are. The staff are friendly and if you are feeling anti-social then just tell them you are just looking and they leave you alone. Otherwise if you like to chat they are happy to discuss any topic with you. Lovely place to walk around and escape the heat!
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October 2023 by GJW
Bechants reached out to my wife and agreed to send us the hairbrush. They had gone through their inventory and confirmed they had a brush without a box. We shipped them the box (with wrapping paper and brush cleaning brush) and they shipped back a complete box with brush and brush cleaning brush! I appreciate them looking into it and remedying the situation. It is refreshing that there are still local businesses that listen to their customers. I have a soft-spot for small businesses over the big-box stores.Thanks Bechants!!!(Below is what had happened)My wife purchased a gift from here for me. A $350 hairbrush (didnt know that was possible but they are meant to be forever burshes). When she gave it to me all wrapped up I opened the box and there was only a brush cleaning brush in there but not the actual brush. I thought it was hilarious until my wife reached out to Bechants and they refused to do anything for us. And so here we are with a $350 box of nothing. If Bechants decides to correct this issue I will update this review accordingly.
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October 2023 by Harry Seg
Great place to visit if you are in the area and want something special. A beautiful local boutique feel, with a huge selection that makes it enjoyable to visit. I am a huge fan of this place and tell everyone I know that its the place to go! If you havent been then only you can change that!! GO to Bechants!!
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October 2023 by Gjw W.
My wife purchased a gift from here for me. A $350 hairbrush (didnt know that was possible but they are meant to be forever burshes). When she gave it to me all wrapped up I opened the box and there was only a brush cleaning brush in there but not the actual brush. I thought it was hilarious until my wife reached out to Bechants and they refused to do anything for us. And so here we are with a $350 box of nothing. Not only is this unethical, fraudulent and illegal, how would you feel working or shopping at a store that is this dishonest? If Bechants decides to correct this issue I will update this review accordingly.
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July 2023 by Ruben Ortiz
Really nice and unique items. Sales staff was very helpful and informative. Lauren went above and beyond and we were happy to complete the sale with her in the culinary section.
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July 2023 by Michael D.
Berchants Men's Store in Boerne, TX, sells quality sport and dress apparel for the discriminating dresser. Many of the brands they carry cannot be found in the major retail box stores. The store is small but packed with quality merchandise.
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April 2023 by Jean Elledge
I was so excited about visiting this store. The store was beautiful and had lovely merchandise. However, they lost a sale due to the sales staff in the kitchen area. She followed me everywhere and anything I touched she was immediately talking it up. I felt harrassed! Please tell your sales staff to back off and let your customers enjoy the expwrience of this beautiful store.
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March 2023 by Wendi the Wanderer
Lovely store. Wide variety of goods and offerings, high prices.
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March 2023 by David Lincoln Brooks
I'm a perfumery fanatic, and who knew that Bechants has a *world-class* perfume counter upstairs? Many ultra-premium brands of niche perfumery... not Sephora middlebrow-fare, but higher-class than that. Stunning!
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February 2023 by Chris Thompson
I recently purchased a 4 piece set of Baccarat Crystal. I was told the price was $350, which I paid. When I got home I saw that the price on the box was $280. I call the store and they refused to honor the $280 price as they said this was an old price that changed this week. The manager refused to do anything! This is what happens when you try to shop locally. Next time, I’ll go to Neiman Marcus at La Cantera. You should too!
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January 2023 by Caleb Razvillas
Most stuff here costs a lot of money but they have cool rocks that are pretty cheap. One of the stores has an old bank vault its cool. I don't recommend coming here unless you have extra money cause it can be pretty expensive.
