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“The manager Alex went above and beyond to resolve our complex issue. Moving my wife off of her sister's account that has their deceased mother's name on it, to my account and getting us both new phones.”
“Excellent!!!! Went yesterday and had my phone repaired in less than an hour. Very nice guy, very clean store. Prices are very reasonable for the quality of work. The phone had some connections loose and while the phone company tried to sell me a new phone, I took it back to him and he had it fixed. Phone works like new”
“Setting up a security system at a property rewired internet. 30 minutes after arriving I had a hot spot was off to keep my day going.The two guys inside were cool and very friendly.”
“So glad they got their staffing issues fixed. The new manager and sales reps are great and the store has been open everytime I have stopped in to pay my bill or get help with my phone.”
“I recently visited Metro by T-Mobile to purchase a new phone. The sales associate was very kind and helpful. She took the time to understand my needs and preferences before suggesting several options. I highly recommend this store in Big Spring to anyone in need of a new phone. Keep up the fantastic work!”
“As I waited in line this lady at cricket her name is Monica M and she was fast with such a great attitude and personality smiling the whole time attentive with all the customers needs She was such a big help with my needs and I would definitely be back as I feel I can talk to her and again her attentiveness to every customers needs she was amazing you have a great person working here I honestly think she should get a raise but good job Monica M”
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“My husband and I went in yesterday..there was just one gentleman in there, so sorry I forgot his name but he solved out problem and hope that they can track who was there and give him credit for being helpful. Our bill was paid but suspended.”