Hotels in Benbrook, TX

“By far one of the best experiences I’ve had staying in a hotel. The room, bedding, floors - everything was clean. Beyond all the typical protocol of staying somewhere away from home….the staff at this location 10/10. My reservation was for one night. There was a winter storm that blew through that night and when I went to start my car 15 minutes before check out, my battery was dead and car wouldn’t start. I had my two dogs still in the room, it was 14 degrees outside, car wouldn’t start….too much at once….i was starting to panic. I let the front desk know what was going on and without hesitation, they told me it was okay and to take care of what I needed to. Like it was legit no big deal. We ended up getting another night after realizing it was going to take much longer to get back on the road than anticipated. Brought all my towels and the clean things I needed. That evening I noticed it getting really cold in the room….my heater wasn’t working. I let the front desk know, she had me try something with the thermostat and see if it worked. When it didn’t, she moved us to another room and took care of it quickly. Every staff member here was polite, courteous, friendly, and helpful. I had my own outside issues going on - and this may be a little extra, because I even feel a little ridiculous saying it, but the way I was treated and taken care of here left me feeling like they were telling me - “”We’ve got your home away from home base covered, you take care of what you need to” (I told you it was extra). But for real, just genuinely nice people from my first phone call to check on pet deposits until I turned in my key. Also best pet policy I’ve come across.So yea….10/10….all the stars….gold medal….all the things - great great place to stay!”

“Don't judge a book by its cover! The room was nice and clean, well lit and furnished, and the laundry on site was better than the washer-dryer at the laundromat.”

“This place was absolutely amazing! I called in before hand and spoke with the desk clerk expressing how I was overly tired from the drive and they allowed me to check in early. After that, my reservation was misquoted and the front desk, Miss Vindehi, fixed it and even gave a new rate to ease the confusion. I will always choose this just from the top service and abilty to make me feel appreciated.”