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December 2023 by Jackson Schrock
Very rude and un helpful
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March 2023 by Melissa Phillips
One of my items came back damaged(not stored properly, apparently) My gun was pulled although I have FAITHFULLY paid on all of my items. Employee remembers me pulling the brown firearm but my purple one was pulled even tho I am here every due date(monthly and sometimes weekly). So when I say I'm paying all, they know it's all so WHY WAS MY FIREARM PULLED? Nice gun wanted for an employee is my guess. I was also told there's a complaint line but other than that we can't help you. Take my money, damage my items and steal some too.....way to go!
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October 2022 by nova
I have had several good experiences here
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September 2022 by Miyu Lee
BEWARE THEY WILL SELL YOUR STUFF!! Me and my husband went to pick our TV up a couple weeks ago and they couldn't find it. After 20ins of them looking it was on their sales rack for someone else to buy before the grace period. Also don't sell your games they won't give you anything. They are sloppy and we will not being doing service there anymore.
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September 2022 by Dyaun O
I disagreed with their pricing that they were giving me for a loan and when I came back to pond something else they refused my business. In other words careful not to disagree with them or they might just kick you out of their store
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September 2022 by Lauren Davis
Rude unhelpful staff. Stood in front of a case waiting for help for 10 minutes before leaving because there was nobody
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April 2022 by Tanya Garza
Didn’t even get no help. All the workers were sitting down on their phones.
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November 2021 by Rasputin Steele
These guys are truly wonderful. Love doing business here.
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July 2021 by Christopher Lee
Extremely friendly staff. Fair prices always ?
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January 2021 by Stacey Arnold
Best prices and the friendliest workers of any First cash stores.
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October 2020 by Gloria Bouck
Have been there twice,to sell and to buy and both times I was treated with professinalism and courtesy.I definitely will return as needed
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April 2020 by Pat Kempner
Best staff ever! Very helpful. I like doing business there.they love dogs also.
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March 2020 by Lisa Kelly
The staff is very nice. The lady who waited on me was very patient and friendly as I tried on many rings to find just the right one. They had a good selection of beautiful rings so it was hard to choose, but I finally chose one and received a great discount when I asked what the best price was that they could give me. Definitely would go back!
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March 2020 by jesse sanchez
What does last day of grace
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February 2020 by Jeff Bennett
Great customer service!!! Got me the loan I needed. Very quickly and professionally HIGHLY RECOMMENDED Best pawn shop in Benbrook/granbury
