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August 2023 by Jon Campbell
Good customer service(?)Great price has become outrageous (more than tripled over a few years)Very easy to deal with
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August 2023 by Joe Allred
Absolutely a horrible company. After only 5 months of renting a unit they raised the rent by almost 30%, from $305 to $388. If I were a new customer I would only pay $239 for the same sized unit. So now they will lose someone who was willing to pay $305 and have to rent it for less money to someone else, bad business model. I used to rent at a Public Storage and after 2 years the rent only rose 8%, even though it is not close to me I will be going back to a Public Storage.
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August 2023 by Joe A.
Absolutely a horrible company. After only 5 months of renting a unit they raised the rent by almost 30%, from $305 to $388. If I were a new customer I would only pay $239 for the same sized unit. So now they will lose someone who was willing to pay $305 and have to rent it for less money to someone else, bad business model. I used to rent at a Public Storage and after 2 years the rent only rose 8%, even though it is not close to me I will be going back to a Public Storage.
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May 2023 by Micah Dettmer
Both Stephen and Anna made the move-in process seamless! Excellent customer service! Would choose this location 10/10 again.
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April 2023 by Michelle Lovier
Simply self has been the best! I would highly recommend to anyone who is looking for a storage unit. Stephen is also been so helpful through the whole way! (:
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April 2023 by Mady koxoxo
Excellent customer service provided by Stephen! I worked with him throughout my entire time with simply self storage. He made the whole process effortless and simple. I enjoyed using this service and would highly recommend this facility/ location, especially due to Stephen and his team. Thank you.
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April 2023 by Josh Bradford
I can only share after being there to get another storage unit, but I'm already more impressed by this location's really helpful and friendly staff, the organization of the space, the cleanliness, the safety, and the ease of getting to my unit. I believe this is going to be a much more pleasant experience than my time with Public Storage.
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April 2023 by Jerry Byrum
Stephen and Anna are always courteous and professional, eager to answer any questions. The facility is always clean. We’ve used storage facilities of all kinds, but the Benbrook Simply Self Storage is by far the best.
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March 2023 by Harris Gabe
Clean facility, easy rental process. I would recommend this place to everyone I know.
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December 2022 by Lisa McNelly
Great place. Very clean, very easy to access. Stephen is extremely customer oriented, efficient, knowledgeable and pleasant. All of the facility- access keypad, doors, floors, elevator, carts and stairs are clean and functioning as they should.
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December 2022 by Darryl Horn
This is an excellent Self-storage facility. The staff are courteous, professional, and easy to work with... Having had multiple units over the years, I would definitely recommend this particular Simply Self Storage.
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December 2022 by Madison Ashcraft
Miss Jane was so sweet and helpful! She was very informative and got everything squared away for me super quickly! She’s the best (and she’s a hoot!)
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November 2022 by Jason Myers
This place isn't awesome because it's so clean and easy to use, which it is. This place is awesome because of the people who work here. From the day I signed up to the day I moved out, every interaction with an employee was extremely pleasant. The price isn't bad either. If you need a storage room, this is the place to go!
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October 2022 by Patti Dougherty
I was helped by Jane who was very respectful, kind, and knowledgeable. I would recommend this storage facility to all friends and family.
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September 2022 by Paul Trapani
Saturday the office should be open till 5pm. I when by at 4:20pm, no one there, doors locked.Why have posted hours, if office going to keep their own hours