Benbrook Ace Hardware is a local hardware store that is part of the larger Ace Hardware network. Despite being part of a larger chain, this particular store is committed to providing personalized service and a convenient shopping experience for its community. The store is known for its clean, organized layout and the friendly, knowledgeable staff who are always willing to go the extra mile to assist customers. Reviewers have praised the employees, such as Garrett, who have greeted them warmly, helped them find the right products, and even provided physical assistance when needed. Customers appreciate the store's commitment to being "the Helpful Place," with staff who are described as kind, polite, and personable. The store is a trusted neighborhood resource, with reviewers noting that the employees are knowledgeable and will do their best to help customers find what they need, even if the item is not in stock. Overall, Benbrook Ace Hardware is lauded for its excellent customer service, convenient location, and dedication to supporting the local community. Reviewers consistently recommend the store and its staff for anyone in need of hardware supplies or assistance.
This Ace is great. Someone is always available to answer questions. It makes getting in and out easy. It isn't the closest hardware store, but it is the BEST.
August 2024
Grant was a big help. The store is small enough to find everything and big enough to have most things.
July 2024
Has plenty of what u need n more..staff very friendly
