“So, the people here are really nice. Not very informative when it comes to wait time though. Was a walk in at 12:45. Was told it would be a few hours. I asked if it was okay to go do a little shopping with my family with the vehicle. He said sure and that I should be back around 4 and that I should be pulled in pretty quick. What he failed to mention was, in doing it this way I was taken out of line and would be placed back in it when I got back. Still looking at 2 hours until we are able to get out of here and we got back here at 4:07. It's now 4:30. He was really quick to go ahead and get me to pay for it though which is why I think it's rather bullcrap that I lost my place in line. I could understand if I was a walk in and didn't pay. Dropping that kind of money on tires is a little ridiculous to not keep your place in line. So, just a forewarning when going to any discount tire. Don't leave. Expect to sit for 4-6 hours for a walk in. Almost makes me want to shop around somewhere else, not because of the people, but because of the policies.
Update: Looks like the gentleman I spoke with a second time wasn't aware and our car was done by 5:30 over all still best priced tires around. Still, schedule appointment. Do not be a walk in!”
9AM - 5:30PM
2205 Airport Rd, Temple“My wife had a screw in her tire, I called Big Zacks about 30 minutes prior to close and they immediately told me to have her come in and they would assess the tire. They suggested a patch for a screw hole at 20$ for the repair. But after the patch failed to hold they put in a plug for 10$ and didn’t charge my wife the first 20$ because their work didn’t meet their personal standards. Great prices. Friendly folks. 10/10 recommend this local business.”
“Had an issue with my chevy equinox, brought it to lee and was in and out with no issues and that is one honest man. My business stays here. Thank you Lee for your outstanding effort as well as the goodyear team. Props!!!”