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April 2023 by Ga K.
This Walmart has the best pick up service that we have experiencedcat any Walmart in the western US. We travel frequently, so we have used pick up service at probably a dozen different Walmarts throughout multiple states . This one has a few substitutions, a very good team delivering the groceries to you, and has never missed a single item. Also, the ability to order other items while you're getting your groceries is fantastic! ! We recently ordered an RV water hose along with our groceries . Where else can you do that? Congrats to the team and the management at the store! Great job! Thank you !!! Can you make our life easier !!!
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September 2022 by Andrew I.
First time at the Texas Walmart. Love the no tax. Some great prices on the produce and other items. Store was a little messy. They do have the cheapest gas that I've seen at $2.99. I don't know if it's Walmart or an independent. Either way, great price for gas right outside Walmart.
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December 2021 by Dessiree H.
They are lazy and don't want to do their jobs I went to go pick up my order and I used the pick up lane they acted like I was invisible and never came out I also tried calling and they do not pick up the phones I tried calling to talk to a associate and they didn't pick up either I do not recommend this Walmart at all the worse Walmart ever
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November 2021 by George S.
The service at the Auto Center is OUTSTANDING. The Walmart itself is fine, nothing too special, but the I have used the auto center several times, and each time I have been serviced with an exceptional level of professionalism and customer service. It isn't the fastest, but that really just depends on how many people are lined up in front of you. Great service. 10/10 recommend.
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February 2020 by Debbie W.
I called to find out if Walmart has a product I was looking for in the toy or craft department. I waited in hold for 10 min and was transferred back to the person who answered the phone. Then ended up getting disconnected. I called back and let her know I was cut off. No apologies but she said there should be someone in that department so she tried again. Again I got transferred back to her, waited 10 minutes again and again got cut off. Very frustrating....
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February 2019 by Kevin D.
We were looking for a pet taxi for our puppy and found the right size but the door that comes with it was missing. When we found someone to come look at it to see if there was anything they could do, they guy that we got was very rude and treated us like we were idiots. When my mom asked if he would be able to give us what we wanted, he said "I can't give you what we don't have." When she asked if there were anymore in the back that had a door, he said "it doesn't look like this one comes with a door" like the dog just knows to stay inside without having a door. After clearly showing him how all of the other travelers were packaged, he says "oh, so someone probably stole this door." He then proceeds to show us how the Walmart website works like it's the early 2000s and smart phones are just becoming big.
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April 2018 by Ali P.
Edit Ali P. 5/25/2014 Purchased pool on line for In store pickup and walmart continuously canceled my order due to the fact that the online price was $50 cheaper than the store price and they did not want to honor it. They honor competitors pricing but won't honor a online order so they can try to "rob" you of $50 that they legitimately advertise online. So pathetic for business and customer service ethics.
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October 2017 by Hailey S.
I am addressing the hot foods section. I wanted the 12.99 bucket. I asked and was told to pick what I wanted in it. He put the potato wedges in a bag. I asked why, it's for a bucket right? He never answered. We asked for popcorn chicken for a pound as was on the bucket. He gave the little tub of them and said "This is all they come in." the other lady back there with him said "No they don't, use a bag". Still never got a bucket. I checked my wedges after we headed out. .475 lb not one whole pound. Not even HALF. And yes, they had a fresh batch out. I still got my pound of popcorn chicken at least, but still, train your people to know what pounds are, or at least what a BUCKET is.
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August 2017 by Jane B.
The clerks here are helpful and friendly. We went today to pick up an order, and Debra was so helpful, friendly, and efficient. We got our order, checked to see if it was correct (it was) and actually had a pleasant experience! We shop this Walmart because they have a greater selection and the clerks are more knowledgeable and helpful than at our local Walmart. I am not a fan of Walmart, but the Bellmead Walmart just might change my mind.
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May 2017 by Ives F.
Horrible! These people don't know the meaning of on customer service!! STAY AWAY! The employees are more concerned about how their hair and nails look and could care less about the patrons! Exactly why their ratings are so low...
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April 2017 by TC A.
Worst Walmart EVER! There were literally 35 families in line at the self check out line( 4 out of 8 were functioning)and 2 registers with checkers open. When we asked about getting more registers open every employee (we asked 5) said that the managers told them they didn't want to pay for more labor and that there was nothing else they could do. Guess I'll be going to target from now on!
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May 2016 by Marcus C.
I have honestly not had any bad experiences at this Walmart before. Every time I have asked an employee for help they have been able to solve the issue. The only issue I can think of is that at least one self-checkout machine is always only accepting cash or only accepting cards.
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May 2016 by Teresa P.
If there was a NEGATIVE star, I'd choose it!!!! I've been going to this location for years, because of the convenience to my home. And it has done nothing but decline. Customer service is TERRIBLE. Checking out takes forever because although there are tons of regular registers, they NEVER have more than 3-4 open. There will be 10 or better waiting in each line before they'll even ATTEMPT to open any more. AND... why in the heck do they need 537 managers roaming around, doing NOTHING except pretending to be doing something? They've also gotten to where they are offering a smaller and smaller selection of items, especially in grocery.
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April 2016 by Ted D.
I do not understand why they shutdown checkout lanes at night, which causes the checkout lines to get extremely long. Why on earth do they have 20 checkout lanes with only keep 1 or 2 open. The lines get about 20 people deep and about 30 minutes wait. I hate lines. Closing checkout lanes is so stupid and an utterly ridiculous practice. It's not like this Wal-mart doesn't stay busy.
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September 2015 by Erica H.
I love that they have self serve counters on both sides of the store. So much more productive