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April 2020 by Nick Heitzeberg
whassa matte!!
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March 2020 by Gabrielle Guzman
I have been coming to this location for many years and it’s extremely surprising to me how they still have a lady named SYLVIA still working as a manager here. It’s really disappointing and disturbing to see how rude and loud this lady is and continues to be!! Each time we come in, we can see how rude she is to other costumers and even when she talks on the phone she is loud and rude (rolling her eyes) where everyone can witness this, the owner should call as a “secret shopper” so they can witness themselves how rude and unprofessional she is. She was very rude to us several times we came to visit this store. It’s just extremely surprising! Andrew is the one who keeps us coming back! It’s sad and she needs to go, this lady should not be the face of this place. Owner needs to really do something about this. I would like to discuss and particular situation as well to the owner. I work in customer service and this is beyond unacceptable. I am still in shock of the situation. I can agree with the store being great and the prices, but this is not okay at all.Thanks!
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January 2020 by Mercedes Hirsch
Wouldn't recommend them to my worst enemy!! I tried to extend my loan with my card over the phone and gave them my card # like 4 times. Both ladies kept telling me that the zip code is not correct, I login online to check my card and see that I was charged 3 TIMES for the loan extension amount! They gave me the run around saying it did go through but they voided all the charges but they did not. I hate this place.
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October 2019 by Emilio Varela
Without words ! Just great service !
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August 2019 by Gabrielle Caroline
I have been coming to this location for many years and it's extremely surprising to me how they still have a lady named SYLVIA still working as a manager here. It's really disappointing and disturbing to see how rude and loud this lady is and continues to be!! Each time we come in, we can see how rude she is to other costumers and even when she talks on the phone she is loud and rude (rolling her eyes) where everyone can witness this, the owner should call as a “secret shopper†so they can witness themselves how rude and unprofessional she is. She was very rude to us several times we came to visit this store. It's just extremely surprising! Andrew is the one who keeps us coming back! It's sad and she needs to go, this lady should not be the face of this place. Owner needs to really do something about this. I would like to discuss and particular situation as well to the owner. I work in customer service and this is beyond unacceptable. I am still in shock of the situation. I can agree with the store being great and the prices, but this is not okay at all.
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July 2019 by Greg Biehle
Last week the had a bracelet in the front show case go with diamonds for 400 I have the picture on my phone but this week whenI went by to get it it was now 600 and they would NOT give it to me for the price that is for just last week SCAMMERS I mean really at 200 price increase within one week
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June 2019 by Gabino Barrera
Without words ! Just great service !
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March 2019 by Sweety
Omg! They have it all in here! Cheap. Cheap!
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November 2018 by J Jaime
A wonderful shop with clean areas and very nice staff that were there to assist me when needed. Sure to come again!
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October 2018 by Cristian Acosta
Very bad service, they wanted to cut out a piece of jewelry to see if it was gold inside, it is illogical, they should train more of their staff and their manager.
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October 2018 by Rob N
Great store to go to, customer service is on point and the deals are outstanding definitely a store i would come back to again.
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October 2018 by Meli
Really good customer service and always good to see friendly faces
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October 2018 by Sabrina Elyse
Best pawnshop
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October 2018 by Shelene
Omg! They have it all in here! Cheap. Cheap!
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October 2018 by Mark Nkemakolam
Excellent customer service from David the store ass. Director ,and Raymond, they are always her to help the customers and I believe this is far the best location.
