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July 2024 by Teresa Kung
The staff here is so sweet. My beloved 13 yo Bleecker passed away on a Monday morning and I live across the street from this vet. I had been expecting it due to an earlier diagnosis of congestive heart failure but you never really expect it. I raced over there but I knew it was too late. The staff let me grieve and say goodbye in the room with Bleecker for as long as I needed and they demonstrated such sincere sympathy for me during the entire process. Each person I interacted with was so kind and understanding, they offered me water, tissues, time, and a hug. When I called them crying the next day asking them to save some of his fur, they were incredibly patient with my sadness and promised to clip as much as they could for me. In the end, I got my fur clipping and I'm so thankful to Village Vet for hearing my request. It's the only thing I have left of his physical body so I cherish it so much. Village Vet even sent me a nice handwritten card expressing their sympahty for me.
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June 2024 by Gabbi Goncharow
I would definitely recommend bringing your pet or pets here.
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May 2024 by Karen L.
Dr. Winston is wonderful. Our golden retriever has seen him on many occasions and he has always taken great care of her. The best part is, he explains everything to us in terms we understand and provides us with useful information so that our decisions are informed. My husband is an ER doctor and says that he fully respects Dr. Winstons skill and expertise.
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November 2023 by Bethany Davis
My dog has been been treated by Dr. Winston and Dr. Carpenter for 2.5 years. We’ve seen about 6 other vets in my dog’s life and these two doctors are hands down the best. I can tell they actually care about my dog’s health. They are gentle and kind to him. He struggled with bad skin allergies for years and instead of just prescribing him pills and allergy shots, they introduced me to immunotherapy that can be done at home. My dog has been allergy free for the last 12 months. Their prices are very fair and these doctors take plenty of time with me to explain everything and answer my questions. Dr. Winston even reviews my dog’s teeth X-rays with me, something I’ve never seen from other vets.If we ever moved from the lakeway area, I would make the trek so my dog can continue to see the best. Thank you Dr. Winston and Dr. Carpenter for everything you do!!
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October 2023 by K C
Dr Carpenter is the best vet my pets have ever had. She is kind, super smart, and at the top of her craft. The entire team is equally wonderful, my puppy loves them all!
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January 2023 by Tammy Bogle
We have been a couple of places since moving to Austin but Village Vet has been the best! Love everyone there and the care and time they spend with my doggies.
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November 2022 by Kelly
My dogs are not just pets - they are family members!! Therefore I am very particular about who provides their care. I have been going to Village Vet for over 12 years now. Dr. Winston is the best!! He always takes the time to explain everything to you and gives you numerous options so you can make informed decisions. If you are looking for a vet you can trust, look no further!
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October 2022 by Barrett J
I am extremely fortunate to have come across this place with the little time I had before my kitty was in grave danger with his health. I was not doing well, bawling my eyes out and quite frankly freaking out. Rhonda helped to calm me down and truly make me feel at peace with the situation. Abby thoroughly explained everything in much detail that was going to take place in my cats care there and Dr. Gretchen and Dr. Winston were phenomenal with the care of my cat. It’s not often that in an emergency situation you have doctors who are so compassionate and careful with not only the decisions for your pets, but with us as the owners emotions as we have to navigate difficult decisions for our pets health. Thank you village vet, I couldn’t have asked for better help. This will be my new primary care doctor for my animals!
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July 2022 by Cynthia Shuster
I own and run ShusterK9Academy and have tried all of the vets in the area and hands down Dr Winston and his staff are the best. I have to refer clients and there is no other clinic I recommend other than Village Vet!!! My Shepherds walk in like they are coming to visit their friends. So calm and peaceful, I love the room with a view!
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July 2022 by Beta Menezes
The staff is amazing, my senior dog felt very loved and welcome there. Special recognition to Dr. Gretchen Carpenter, she was the most amazing, loving and patient vet we could have asked for. We were so lucky to have her! Thank you Village Vet!!
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March 2022 by Jamie Giron
When we got a new puppy, we decided to visit Dr. Winston after being referred to him by our neighbors. We have very much enjoyed how Dr. Winston and his office staff treat our pup. During our initial visit/consultation, Dr. Winston took the time to answer all of our questions concerning puppy care. I highly recommend Dr. Winston.
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March 2022 by Kendra D.
Amazing vet. Dr. Winston is really on his game. Gave us great info for our new furry baby. Very professional and so personable. Look forward to going back. We even got a call after the visit to check on the puppy. Lovely front desk personnel. We are thrilled .
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March 2022 by Barrett Jolissaint
I am extremely fortunate to have come across this place with the little time I had before my kitty was in grave danger with his health. I was not doing well, bawling my eyes out and quite frankly freaking out. Rhonda helped to calm me down and truly make me feel at peace with the situation. Abby thoroughly explained everything in much detail that was going to take place in my cats care there and Dr. Gretchen and Dr. Winston were phenomenal with the care of my cat. It’s not often that in an emergency situation you have doctors who are so compassionate and careful with not only the decisions for your pets, but with us as the owners emotions as we have to navigate difficult decisions for our pets health. Thank you village vet, I couldn’t have asked for better help. This will be my new primary care doctor for my animals!
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March 2022 by Kelly S
My dogs are not just pets - they are family members!! Therefore I am very particular about who provides their care. I have been going to Village Vet for over 12 years now. Dr. Winston is the best!! He always takes the time to explain everything to you and gives you numerous options so you can make informed decisions. If you are looking for a vet you can trust, look no further!
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February 2022 by Larry Emmons
Dr Winston seemed okay for our first couple of visits, but on our last visit he seemed bothered by something. We had out kitten in for her 1st shots. He did the shot and then walked out without saying a word. He knew I had questions, but he did not care. Also, they don't seem to have anyone to cover the front desk. When you are ready to pay and leave, there is nobody there. We are taking our business elsewhere.
