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October 2025 by Erika Hauer
Arrived 9:04am to ship off a couple of packages. The open light was turned on. But the door was locked and half the lights were off.
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October 2025 by Amy Wallquist
This place is certainly convenient, but that comes to with a price. I was really surprised that black and white copies cost $1 per page. This in addition to the zip code mark up makes me not want to do business here. I'm so glad I asked about prices first. Also, I don't really understand the need for my phone number to send a package by USPS.
The staff seemed friendly.
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October 2025 by Hello Beautiful
Do you want to pay an extra $30 to ship your boxes? That's what you'll get here! Boxes that can be shipped for $11 elsewhere will cost you $40 to ship here! Completely insane! It really is sad that a neighborhood postal hub is fleecing the community like this. Shame on them.
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September 2025 by James Craft
I despise going to USPS to drop off packages… but this place? Amazing! Great atmosphere and they are just lovely people. I’ll definitely be returning and recommending to all my friends. Thanks again!
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August 2025 by Charlotte Saunders
Have used this place a lot since moving, everytime is 10/10 service and efficiency :) would highly recommend!!!
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July 2025 by Riaz Khattak
They have absolutely wonderful customer service. I have been there a few times, and no matter who is at the front, they are always welcoming and helpful. Thanks.
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May 2025 by Sharetha Nicole
Amazing. The ladies always have top notch customer service and they are very personable.
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March 2025 by KWS *
The ladies at Postal Annex are top notch.They are honest, helpful and caring. I always look forward to popping by whether I am picking up my mail or need additional services. Thank you for the sunshine you all bring to the world.
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March 2025 by Neha Mistry
Don’t go to this location. Rude and lazy associates. They only provide services to certain individuals. I’ve been here 3 times and have been denied service they claim to provide. If I could give 0 stars I would.
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December 2024 by AnnoyedBark73
Attentendant was incredibly careful and considerate, very kind, 10/10 spot!!!!!
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October 2024 by Lindsey Garofano
Lady lied about not being able to scan my package so I would buy a copy from her. Went to ups who scanned my package just fine. Why lie? Terrible service.
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October 2024 by Lindsey G
Lady lied about not being able to scan my package so I would buy a copy from her. Went to ups who scanned my package just fine. Why lie? Terrible service.
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July 2024 by Nacereddine Daoud
Really a good service with these ladies and always have time for you,
I gave them and to print 200, copies and they did a good job , Really perfection on everything.
Not just a good business but they will kill you with their kindness.
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June 2024 by Ashley Boucher
Wow. Standing inside right now and could not walk out without leaving a review. They were BEYOND helpful. I have a job that requires me to ship a lot and seriously have never been provided the level of service, kindness and information by another shipping store. If you have any needs in the austin area this is your place. Thank you so much Postal Anexx at the Galeria.
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May 2024 by Stacy Johnson
Hello, My Name is Stacy... OMG, I had some paper work to copy and fax today like asap, When I walked into the Postal Annex at Hill Country Galleria, I felt a Peace that fell on Me like never before, letting me know that I was in the Right place, I met This Beautiful Lady named (Sama), She help me with every Postal Need that I had to get done today, She was Patient. Kind, and Peaceful, along with An Award Winning Smile, I will be back for all my Postal needs, She Was an Awesome Angel ?, and served me (5 Star Exellent Customer Service). So I Very Much Recommend Everyone to go to The Postal Annex At Hill Country Galleria for all your Postal Needs. Ask for (SAMA), You can't miss Her, She's the one with the Beautiful Award Winning Smile. ??❤️, Sama, Again Thank You So so Much... Stacy
