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“Deb, Jose, Matt, and Will are seriously the best. I’ve never been to a more helpful and inviting UPS store than this one. They really helped me with a GREAT ATTITUDE!”
“Amazing customer service. Helpful on top of it. I go out of my way to go to this specific UPS store over the years. This time, Skylar was making my life easier. Happy to spend my money here!”
“This is the kindest postal place I've stepped foot in. Plus they have so many other knick knacks you can find - perfect for one off gifts and fun things you can ship to people outside of Texas. Thank you for your service!”
“Sophia was AMAZING. She helped me navigate sending a return package to Nike, including printing the label and effortlessly pointing me with the next steps. So friendly and personable. More humans should be like her, we’d have a better planet.”
“Amazing professional service! Two friends recommended Goin'Postal and I'm so glad they did. I've been in three times now, and each time, the guys have been fast and knowledgeable.”
“Brenae helped me with an extremely big print job. She is a superstar. She's a really creative problem solver. Even though the store was really busy she handled my issue while being really professional and helpful with others. She
made a normally tedious chore a really pleasant experience.”
“The staff is always incredible to work with. Helping us choose boxes on bags that fit our package is perfectly. I went for turns a lot of Amazon purchases. The staff is always very helpful and getting her what she needs.”
“Sorry to add to your ongoing (and long-running?) problem but it seems that one of your postbox holders (who might or might not be traceable as "abolities.news") frequently advises me that various subscriptions "have run out", and can be reinstated by sending some money.
Perhaps one of your rental customers receives strange or no mail, or possibly there is no relationship with your company at all. Either way, it impunes your company's no-doubt good reputation.”
“The great customer service here exceeds expectations! Daryl helped us return a very heavy kayak, two paddles, two life vests of different
sizes, and an air pump. It was a complicated return, and Daryl was kind, patient, and helpful through it all. We really appreciated his help
with this stressful return so much!! Great experience!!”
8AM - 6:30PM
100 Commons Rd #7, Dripping Springs
Mailbox Centers
“I'm new to the area and have used this UPS Store exclusively as I'm always treated with respect. The staff is helpful, knowledgable, and I'm always in and out with 5 minutes.”
“I have used this store as well as the local UPS and even CVS to drop off packages. This store is locally owned and to the people who complain "the owner had an accent" yes they do. They immigrated from the Ukraine/Russia and lived here proudly for many years. They are extremely grateful and proud to be living in the United States, as well as Texas. It is their own business and they've done the best they can in a tough environment. They had a very sweet dog that was 13 years old and just sat there. They no longer have that dog with them because they're sensitive to the fact that some people would look in the window and see a dog and not want to enter. So many local businesses are owned by big corporations. These people are doing the best they can to make a living when they have absolutely no control over the price of shipping an item. I find it ironic that people would comment about someone's accent when clearly their English is adequate -and an accent somehow is a negative . I had this discussion with them simply going there for a small purchase of notary of a document. I would consider the next time you are in Steiner and want to ship a document if you have a few seconds, ask the owners about their life and experiences. It is very interesting.”
“This is the absolute best location for all UPS needs. Both Elizabeth and Lucas who work there are so friendly and helpful. They help you with amazon returns if you don't know what you're doing. It makes a huge difference in your day!”
“I’m always satisfied with the service at the Four Points UPS Store. They do more than their share of free work for both Amazon and Spectrum. We now must overpay for mail and delivery — the pleasant demeanor of staff is a breath of fresh air!”
8:30AM - 5:30PM
7310 Menchaca Rd, Austin
Mailbox Centers
“My favorite errands are when I have to stop by USPS because of the kindness, high quality service, and laughs that always come out of my stops to this USPS. I am so thankful for the people who work at our local USPS - thank you for making our days better. You were there when I had to send my wedding invites, get a weirdly shaped care package to my mom, or to find a special family item that was lost in transit - you never give up and always make things easy! I consider this USPS a part of our Sunset Valley community.
The bad reviews for here literally must have gone to a different location and are confused with somewhere else (or just hate mailing things generally).
Pro tip: If you’re confused about something at the post office - Google it before you go! There are endless tips online. And then be nice to my friends behind the desk when you come please :) they can’t change rules / policies / mistakes that happen outside of our USPS!”
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“Really a good service with these ladies and always have time for you,
I gave them and to print 200, copies and they did a good job , Really perfection on everything.
Not just a good business but they will kill you with their kindness.”