The least helpful Lowe's I have been too. They always seem to lost to want to offer help. Only a couple of guys there that actually know what's going on. Otherwise good luck. Better be willing to watch a YouTube video to find what you're looking for and then good luck getting help to actually find it.
August 2020
Messed up and trusted this Lowe's with a 5600 dollar appliance purchase. The after the sale follow through has been garbage and we are stuck now for over 5 weeks without a fridge. Whatever you do please DO NOT TRUST this store.
June 2020
Tried the Lowe's app to order a few things & they brought everything out to my car when I arrived less than 10 minutes after placing the order. Thanks Lowe's!!!