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January 2024 by Kyle Knight
Ryan had the worst customer service of any Leslie’s I’ve ever visited. Will not recommend
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August 2023 by Lucas Flores
rude service
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June 2023 by Charles M
Remarkably rude but borderline entertaining Leslie Pools location. Might be a place improv actors are training at because there isn't much selling going on but all the employees sure have lots of things to say! Lowes sells the same pool supplies, go there instead.
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June 2023 by David Mills
This store consistently has an undated/timed "back in 30 minutes" sign up. No one is coming back in 30 minutes, don't waste a trip to here. They're not really open.
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March 2023 by Prasoon Shrivastava
The managers in the place are decent. They reliable and provide essential guidance to maintain my pool.
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March 2023 by Carrie Francis
This location has multiple grumpy employees that seem annoyed everytime i come in.
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January 2023 by Geoffrey Shenk
The team is always helpful and informative surrounding your pool questions and needs.
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January 2023 by Erin Schrier
Staff is extremely rude and condescending.
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January 2023 by Scott Baylor
Always helpful, but expensive
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January 2023 by Steve Smith
I’m going to get rid of my hot tub instead of coming here and dealing with the most rudest and miserable staff. They talk to you like garbage and seem mad when you come in.
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January 2023 by Bob Hardister
Leslie's is a terrible company. Every store is a painful experience to deal with. I imagine the employees feel the same way. They are not well trained. Never take their advice without doing lots of web research. The stores are out of basic supplies like acid and shock more often than having it. Yes, the employees are rude and don't answer the phones. I just go to Home Depot or Lowes and order other things from Amazon. I'm going to invest in a good water test device from Amazon so I never have to go to another Leslies again.
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January 2023 by Michael Zarola
Staff was extremely rude. We were looking at buying a couple balls for the pool and my autistic son who bounced a ball, while we were in line to buy, was scolded to not bounce the ball in the store as it might scuff it. I calmly set down the items I was going to purchase and walked out. Truly insensitive human being and terrible business!
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January 2023 by Adam Johnson
I am done with Leslie's Pools. I bought a house with a pool just over a year ago (first time pool owner). I have been going to Leslie's for over a year to purchase chemicals; you can ask three different employees the exact same question and get three completely different answers. I now have a couple of buckets of fairly expensive chemicals that I cannot use because they are actually the wrong stuff for my pool; their advice actually caused an algae bloom. I have learned more on Youtube videos than I have from Leslies's employees.The worst part is the customer service. Multiple times I have had to ask employees to come out from the back to help me find something; they always act put out by this. Yesterday was the worst situation yet; I was there to purchase at least $400 worth of chemicals and the guy in the back couldn't even be bothered to show me where they had moved the muriatic acid to. He then gave me a huge attitude when I asked him if he could please just show me where it was.I then started to think of the amount of money I have dropped over the last year at Leslie's and I decided right then and there that I will never step foot in a Leslie's again.
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January 2023 by Becky Winters (Becky W.)
I’ve been going to this store for over two years and I hate it every time I’m there. The employees are so rude and condescending. I’m starting to think it’s because I’m a woman and they feel superior. And the wait time for water sample results is always 15 minutes. Reminds me of pharmacies that do that so you walk the store and find something to buy….though pharmacies are actually busy and people are helpful.
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August 2022 by Anonymous Y.
Done going here. This weekend was the last straw. The clerk was so rude to me and acted like I was a complete bother by asking a question. Told me he had no idea what I was talking about, and was NO help whatsoever trying to figure out what I might need. He isn't the only rude guy either. I've encountered another one as well, more than once. I'm done. I'd rather drive across town.