“This is a modified review at 4 stars. I do believe this is a 5 star company.We ran into a few issues which were due to a major lack of communication and initial statements that were made thru our process of having a ring repaired and a valuable family watch.At the end of the day, Bruce called me and wholeheartedly apologized and they performed all the services at no cost. He was extremely disappointed and made no excuses for them dropping the ball.I will say this much as a small business owner with 4.9 stars on Google. Stuff happens and you cannot allows control your employees and sometimes things get overlooked. Most importantly, you admit it and stand behind your company morals.I happened to be one of those rare occasions. Yet, they went beyond what I would have asked for the frustration.In summary, a great business that stands behind everything they do. No excuses and extremely customer focused. We honestly need more businesses following these ehtics.I would love to give them 5 stars. But one star short because I had to reach out to them.”
“Everything about this store is amazing. The scent led me to walk inside and it was the most relaxing store I’ve ever walked into. Usually I get overwhelmed by loud music , too strong smells, and over stock of products. But this was just perfect. As well, the owner is the sweetest human who explained to me her history and how the store has developed. New treat myself store!!!”
“I've been "adorning" myself with treats for me for YEARS here and buying my unique gorges for my East TX family and all my friends here forever and I just love love the selection and the friendly staff there - it's a part of the fiber of our hood: that Lakeway vibe! I encourage everyone to go shop there and keep that money in our area!”
11AM - 7PM
12701 HILL COUNTRY BLVD VILLAGE OF, Bee Cave“This store has numerous statements of the alfa wolf community. I believe that this exact location is secretly an alfa sigma hide out. I love this place for that I recommend 100% AWOOOOOOOO”
“This is one of our favorites for seafood but don't make it out regularly. We were celebrating my Dad's 84th. He's hard of hearing and my son has hearing aides which restaurant noise makes difficult to have conversation. They took this request into account and reserved us a quiet corner on a Saturday night. On top of that, we had the best service ever with Jazz who clearly takes pride in attentive, communicative, and responsive service. She let us take our time when asked and was right on it with drinks and other requests. She really took time with each person to get everything to their liking describing options, side requests, and anything noteworthy about the meal. Not only did we have an easy time talking with the 8 of us, everyone almost stopped talking when the meals arrived because the food was so good! There are excellent options for both fine dining and more casual meals and lots of choices for every taste bud. They also change up their specialty cocktails more often than most so there are chances to try something inventive and different often. Kudos to the whole team for a very lovely evening!”
“I have experienced top notch service and communication from M Robinson, whether related to the Manager stepping in to resolve an issue with a special order item that did not come out quite right, to a repair of an item purchased at the store at no cost to me. Highly recommend, great customer service!”