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March 2024 by Tiffany L.
Discount Tire is always amazing! They killed it today! I showed up on a Friday at 5:15 pm, they close at 6 pm. I needed two new tires. They got me in and out in 40 minutes. I expected to pick up tomorrow. Amazing.
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March 2024 by Devin P.
the best discount tire in texas is right here, i came in with busted wheel and tire and they gave me the best value with no hassle, they got some hard working men there and i would highly recommend this tire shop specifically
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March 2024 by Chad G.
Very pleased with the way they handled their business today, I called them and asked if they would be there i had a hole in a tire and was going to be after 5 pm before I could get there, I showed up about 5 minutes late, said they could not repair my tire because it had two holes to close together, and for liablity reasons they can't fix it. They did not have the tire I needed, and could not get the tire I needed til Monday. they couldn't install my spare either as it was the original 2006 spare. We were on a vacation trip 350 miles from home, and I'm am now 25 miles from my family on a Saturday evening, they are at the RV. so I start to put the spare on my self since I really don't have any other options at this point. the manager came out and asked my to stop he did not think it was safe to use, that he was going to give me a new class E tire (10 ply tire for my dually) , it was a smaller size then I needed but would get me through) til I can get the right tire. They put it on my spare tire rim and installed it and did not charge me anything. Thank you Discount tire in Bee Cave Texas.
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March 2024 by Shelley P.
Went to Bee Cave location because closer then the one on Slaughter. Came in with my new SUV ( now 4 years old) and had a nail in the middle of the tire. Asked if they could fix it and the guy said yes. We went back inside and he brought the car up which also came up with someone else's name, the previous owner of my car for the last four years. He came around and called me by the other woman's name and said it was time to get new tires and proceeded to tell me it would be $1100 for four new tires. Embarrassed for him, I specifically agreed I will be needing new tires but also told him that was not me and I'm not able to get new tires tonight. I said I may do that here soon maybe 2 new ones this weekend because I know some are a little low tred right now. He didn't really care or like that answer and finally brought my name up to confirm who I was and said I would have to wait a while and it will be done in an hour and a half. Finally, he called my name and said they could not repair it, the hole was too big and if I wanted two or four tires today? Stunned, I told him again that I cannot get new tires today and even told him again. I have relied on DT on Slaughter for over 15 years, not this location in Bee Cave, and they have always delivered, nails in tires you name it. He began to tell me they were putting my spare on right now. In shock, I went outside and the mechanic asked me if I was waiting for a new tire and I replied no that I did not want new tires today. Still in complete shock, I had to leave there with a smaller wheel and a thin spare. I went directly to Firestone in OakHill Austin driving slowly, paid their $30 and they fixed my tire with a bigger plug but they said it was fine and ready to go. Unbelievable! I got my wheel and tire (practically new) back, sigh of relief! Will now never buy any tires from DISCOUNT TIRE BEE CAVE which I was going to do this weekend. Shocked and stunned, DT, you have earned my family's business for over 10 years. My son even worked at the Slaughter location for 2 years and was a supervisor. Not sure if I can even rely on the Slaughter location now either?? Will go somewhere else maybe to Costco instead for my new tires (they have good maintenance for five years, worth it and they care). Sorry old reliable Slaughter Discount Tire, but your inconsiderate, uncaring, greedy salesman in Bee Cave caused this to happen!
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March 2024 by Dave M.
I've purchased two full sets of tires here. Each time I've been there the staff has been fantastic. Very helpful and friendly. I've never made an appointment. I have just walked in and was taken care of quickly. I ended up with a nail in one of the new tires (picked up a couple of weeks after purchase). The tire was under warranty, so they patched the tire for free.
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March 2024 by Michael Oakes
I have to be honest, I’ve been getting my tires from Sam’s Club for less for years now but they recently ran out of the tires I wanted so off to Discount Tire online I went. I found the tires, close to the same cost (Sam’s was cheaper, but again they were out of stock) and Discount is only 10 minutes from my house.After making my purchase online, I scheduled my appointment for the Bee Cave location since it’s close to home and I got a courtesy call once the tires were received by the store. I also received two other calls attempting to get me in before my scheduled appointment date which was kudos to them for trying but just didn’t work out with my work schedule.When it came to installation day, I walked into the store and saw a line of five people and immediately thought, “oh boy, I’m going to be here a while”. However, they had plenty of staff on hand to work right through the line and get to me within minutes.I was checked in by a very happy and enthusiastic young man and given a quoted time of 1 hour for my installation to be completed so I grabbed a seat and prepared to wait. To my surprise, 30 minutes later a young man came into the lobby telling me that my vehicle was ready. Now that’s good service!From start to finish I’m impressed with how the process went and even though it cost a few bucks more I don’t regret not waiting for Sam’s Club. Thanks Discount Tire, one happy customer here.
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March 2024 by Carson Walker
Absolutely fabulous experience at this Discount Tire!! I was able to order my tires online and it showed availability and in stock for each particular store. I had an appt for Saturday but they gave me a call and let me know I could get in and out quickly the day before. And they meant it!!! It was super fast and shout out to Matthew and Connor! They were super sweet and great to work with. I would highly recommend this location!!
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February 2024 by Jeffrey Hendricks
Scheduling an appointment is the way to go!!
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December 2023 by Cstat V.
Always forget to balance tires. Workers rushing to get to next car in and out. Reservation doesn't work because you are there for 2 hours with or without reservations. You have to ask twice or you have to go back and wait around to re-balance over and over. I WILL TRY DIFFERENT TIRE COMPANY.
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December 2023 by michael hooks
Great service here. Very professional and quick. They have fixed various flats for us with no complaints. Tires are the best prices around. Amazing service.
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December 2023 by Abhijeet Singh
Have been going here for years. Never had issues and they do great work. Last visit insurance certificates were added to my bill without my consent. When i later inquired about it the salesperson told me it was on the screen and I should have seen it. Anyways, watch out for insurance certificates added without your knowledge.
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December 2023 by David Howell
They always take great care of me here. Best pricing around. I always get the road hazard insurance and I've made use of that multiple times. This is the only ture place I would consider using.
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December 2023 by Brandi C.
Everyone at this location is so friendly! I needed the pressure adjusted in my tires and they offer a free and simple drive through lane where a technician will adjust the pressure. I won't go anywhere else for tires because they are hands down the best!
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December 2023 by Chris O.
Had Michelins put on my wife's traverse. Our rims didn't have a single blemish on them until now. I maintain my vehicles and am in the classic restomod industry. You just can't trust anyone to not ruin your things these days. I'm sure if it was the techs rims he/she would have cared.
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November 2023 by Russell Roberts
Everyone I’ve interacted with is nice and professional. I did get a quote for 4 new tires over the phone when one was flat and needed replaced, but the quote it turns out was only for the price of each tire. No labor costs estimated included in the phone quote and that price is significant. I understand it’s hard to give exact quotes without seeing a vehicle, but it was a several hundred dollar difference in the end.Unfortunately we are from out of town and had to head back a couple hours after we discovered the flat, so once I actually got the itemized bill it was 4:00 pm and too late to find another solution. I was also told a few times my car was next but several cars kept pulling in before mine. I would have made arrangements not to wait for two hours if they had just been up front with where my car was in the queue.
