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July 2024 by Britt Juliff
I don't know how these brick and mortar retailers stay in business. High prices and very few people shopping.
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May 2024 by Alexis Johnson
Great shoe selection!
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May 2024 by Veronica Ortiz
Had a good time shopping
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May 2024 by Loretta Ross
After reading reviews I thought I would write one. This store has the worst case of unconscious Bias I have ever experienced! The sad thing is I am a store manager in the Hillcountry Galleria! I will be contacting their corporate office they really need some inclusion training at this location!
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April 2024 by Katherine McKenzie
This location has a culture problem. Both my fiance and I have attempted to shop here multiple times, in both the men's and women's sections, and have been wholly ignored by staff. Standing 3 feet from employees, waiting for help, while they finish having their gossipy conversation, pointedly ignoring me, is not acceptable. And this happens in multiple departments, which tells me it's a culture problem in this store.
We will not be returning to this location.
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April 2024 by Van
BEWARE OF RACIST STAFF!!! Came here this Sunday with my daughter and husband to look for some pants and costume jewelry. I noticed the security guard watching my daughter and me in the jewelry department. We didn’t have a bag or purse so not sure why he needed to watch us if we had the cheap jewelry in our hands the whole time. No one ever greeted us in that department so we walked around with my husband to look for pants, jewelry still in hand. My husband found some pants so we started walking to the checkout counter when we noticed the staff had called the mall cop to the store and he was now talking to the security guard that was watching us in the jewelry department. The mall cop, security guard and manager are now looking at us. The security guard then walked to the exit door which was parallel to the checkout counter with his arms crossed looking directly at us. I had to take a double look because I was shocked that he was really watching us as we were literally paying for our stuff at that very moment. As we were checking out a manager walks up and stands five feet away from us looking at her phone acting like she’s not there watching us. This was a horrible experience!!! On the drive home we had to explain to our daughter why they targeted us. I explained to her that it was because we are brown and we made them feel uncomfortable. It just because the color of our skin. Sad world we live in.
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February 2024 by Alma Silvia Fulchiero
I love this store. It has great prices and fantastic customer service.
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February 2024 by Alonna Sonnier
Went for a Clinique product, staff was very helpful and friendly!
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February 2024 by Cindy Hunter
After trying on clothes and walking around for awhile, I walked into Kelly's department. She was a true professional. She brought me a few things to try on and confirmed the price of my merchandise before checkout. She will be my "go to" when shopping for clothes.I then went into shoes and April stepped right up to help. If my selection was out of my size, she brought me different options to try on and made recommendations. She was terrific!When shopping... look for Kelly and April at the Bee Cave Dillards. I was grateful for their help. Made my last minute shopping for business trip bearable. Thanks ladies ?
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February 2024 by Tommy Tuerck
As soon as we got to the store they started following us acting like we was doing something wrong
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February 2024 by Roy Leonardo Neve
Great establishment, professional salespersonnel. Clean store.
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February 2024 by Fernando Magalhaes
Great place for last minute shopping
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January 2024 by Jamie P.
This is a nice Dillards that offered a large selection of mostly designer clothes in a variety of styles. My friend and I were in the women's pajamas section and the employee working the cash register was incredibly rude. When I asked if I could try something on, she rolled her eyes. Later, my friend checked out with her and she was unpleasant then as well. We all have bad days but it was blatantly obvious she didn't care about her attitude or her job.
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January 2024 by Yvonne J
I love Dillards! The prices are still way too high, however, you can catch some great deals in the clearance areas.
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January 2024 by Todd Ligon
Best Dillards in the Austin area