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“Great experience! Quick and easy inspection. The customer service was great. Everything was so clean and nice in the waiting room and the shop. We’ll be back! Thank you all.”
“Very quick service they were very thorough and was great with customer service. Bobbi made sure I knew about the filter and the clean oil before leaving, it was my first experience there and would definitely go back.”
“Honest and Reliable Service – Highly Recommend!
Lamb' Automotive - Lakeway, TX
I recently took my car to Lamb’s Automotive because the TPMS sensor light was on, even though I had checked that the tires were inflated to the manufacturer’s specifications. I initially thought the sensors themselves were faulty and might need to be replaced.
The team at Lamb's was thorough in their inspection and called me the next day to let me know that the sensors were working perfectly fine, but there was an issue with one of the onboard modules in the car. They were honest and upfront, explaining that they don’t perform that type of repair and suggested I take it to the dealership for further diagnostics.
When I went to pick up my car, I was pleasantly surprised. The manager looked at my ticket and, despite the thorough checkup they performed, said, “We didn’t fix your car,” and waived the $99 fee for the diagnostic check.
I really respect and appreciate auto shops that are upfront and don’t take advantage of their customers. Lamb’s Automotive could have easily charged me, but instead, they chose to stand by their principles. Their honesty, integrity, and excellent customer service have earned my trust, and I highly recommend them for anyone looking for reliable automotive service at a fair price.”
“I have been a customer for several years. Honest staff, great services, reasonable prices. I really appreciate their complimentary rides back home when I drop off my car for a repair.”
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“I went here because my friend told me they do a great job and their honest people ! My first time was a great experience and yes they were honest , I probably will only go back to the Lexus dealer again if they instruct me to! Thanks Qualtech !”