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November 2023 by Susan R.
I went to ship a dress back to a retailer. I don't have a printer so I was not able to print out the free return mailing label. The man who helped me was very nice, and talked me through how to send it to him so he could print it out. There was a minimal charge for this but it was very low and not really a problem. I was able to return the item with his help and it was easier than I anti . I am closer to the Grapevine location but after reading their reviews, I wasn't going to go there ! Bedford is very nice, lined moved quickly.. it will be my UPS spot.
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November 2023 by Lois M.
Excellent place to do business! Staff is always friendly, professional and quick to serve. Always appreciate their service.
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November 2023 by Krystal P
The Assistant Manager Hunter was super awesome! He made the whole return process way pleasant after my horrible trip to the post office. My Temu return is in good hands! ?
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October 2023 by Charley B.
$16.29 to fax and scan 3 pages is asinine. UPS on hall Johnson (3 miles up the 121n) is much more affordable. They have a flat rate fee for scanning and will not nickel and dime you.I can't believe I spent nearly $20 to notarize and scan 3 pieces of black and white paper...This store has always overcharged and I've avoided them for 10 years for that reason. They are closer to my house, but I'd rather drive out of my way to not be robbed. Insane.
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September 2023 by 90s Boy
Good, smooth package drop off experience. I like the dolly they have! Keep it up.
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August 2023 by Valerie S.
always efficient, friendly, courteous, and convenient. Pricing is fair and location is easy in an easy out. Great staff.
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July 2023 by Rylie J.
First up the notary at this location is very condescending and ignorant. I made the misstep of getting a mailbox here before actually making sure the people in the establishment were competent. I asked the notary to notarize something and he misquoted Texas law to me then talked over me when I tried to explain to him he was in fact wrong and I have the statutes not only memorized but on my phone. If I know the law and your job better than you I'm not paying you, I'll go to my regular notary who actually knows the laws surrounding my matters. I wish I could have paid someone who was competent for my mailbox but at this point I'll swallow the money and drive the extra time to my usual notary. Idk how you can be so dim and rude at the same time but congrats. The icing on top was him insinuating I could not have written the affidavits and paperwork that I needed notarized..... was it because I was in my workout clothes or because I am female? The world will never know....
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July 2023 by Christine Garcia
I’ve been here twice from out of town and both times they mess up my printing or take too long. Called the “printing experts” but a simple 2-sided document black and white shouldn’t take that long. They tried to push color copies on me to pay more and I kept having to say no. Then when the promoted a color one and missed a copy, they asked if I wanted the color one they printed and when I asked if I would be charged for it even though it wasn’t my fault it was printed wrong) they said yes. The manager wanted to charge me but luckily the employee understood and didn’t re printed the back and white
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May 2023 by Prabhat Shrestha
They don’t want to do notary.First day they told me they already stop doing notary and told me to come back tomorrow.Next day they said they don’t have papers to do notary.The person who works there don’t know how to do it.
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May 2023 by Jocelyn Safady
Just so you know... Appointments don't matter... They will not keep it if someone else walks in for a notary...
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April 2023 by Joanne L.
Quick service. Friendly staff. Will always use them for sure. The staff were busy but took the time to be friendly and engaging.
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February 2023 by Derek Light
Overnighted a package from this location. The package was refused due to damage and returned to the store. Was told there are no refunds for damaged packages. Paid $92 for the package to be overnighted.
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December 2022 by Nyree L.
I always go here if I need to mail a package or return something because of how convenient and fast it is. staff is helpful and very efficient.
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December 2022 by Janelle Taylor
Exceptional customer service. Honored Amazon’s scan return policy. Friendly, polite, and refreshing customer service. They truly know how to handle all your printing, shipping, and return needs professionally!
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December 2022 by Susan B
This store is amazing, left my label at home, I was able to email it to them, the printed it for me, then I left had to go back inside and they left me put another item in the box that needed to be shipped. GREAT customer service
