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July 2024 by Jerry Jackson
You offer Loan a tool service but don't have a funnel for your customers to use, it's little things that make big differences and this Auto Zone Fails! O'Reilly's here I come!!! Will not use Auto Zone again!!
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June 2024 by carlos perea
Today tried to return an Engine air filter on a vehicle that got totaled out the manager on duty refused to give me my money back and wanted to give me Store credit normally have great service from this store, but not today. It’s kind of funny they always like to take your money, but never want to return it
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June 2024 by Tom Mann
just about worthless
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June 2024 by Shannon Burrow
This location (Green Oaks Blvd & I-20 in SW Arlington) has a good staff of men and women— friendly, knowledgeable and not afraid to offer help. An exceptional neighborhood auto parts store.
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April 2024 by Amberly T
Kuddos to the 2 gentlemen working the store when I stopped by this morning inquiring about my battery warranty. I am so bad with names so I apologize if I'm wrong I want to say the guy's name was Dylan and the other guy was helping him out from another store. Anyway they both took great care of me and showed a true example on what great customer service looks like. I was having a rough start to my morning and these guys turned that around for me. THANK YOU! KEEP UP THE GREAT WORK!
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April 2024 by Tony D
Always very friendly and helpful
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March 2024 by Dennis Paul
Excellent service.
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February 2024 by Eliana M.
Came in to replace my high beam headlight guy ended up taking out my low beam headlight as well as random screws while taking him about 30 minutes to do it kept asking me for help when it was an easy task ended up taking all the screws to kwik kar where the had to put all them back in and then I asked them to fix my head light and the guy from here gave me the wrong ones over all a maybe 20 minute task to about an hour and a half.
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February 2024 by Don Davidson
Saved me about $100 for a new car battery compared to what the dealership was going to charge me. And they included installation.
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February 2024 by Keith Hunt
Great people very friendly
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February 2024 by Rogelio Medina
The lady (Selma) at the register who happens to be a manager was very rude. She obviously didn’t know what a seal is. She wanted a part number. I don’t know if AutoZone trains their employees on customer service, to know what they’re looking for. Both managers were not helpful. The employee seems to be lost on the conversation. It took all three and still I had to go online and give them the part number. I don’t know about this location. Seems like I always struggle here with the personnel. I hope corporate takes great consideration and looks at their employees and train them better.
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February 2024 by Cheng Yang
guy at the register was very helpful. much appreciate
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January 2024 by Sheril Carlton
Thank you Autozone for helping me with my windshield wipers and fluid. Much appreciated.
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January 2024 by Chelsea J
Team Member Matthew and leader Jerry were both very kind and helpful.
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January 2024 by Jennifer Ashinhurst
I did my original one star rating several years ago when I was in a toxic relationship with a grey shirt that worked at this store.Someone gave me money to be able to get away and get a fresh start and this person stole over $1,000 from me in cash and locked it inside the stores safe knowing that there would be no way for me to proove what had happened because the police wouldnt be able to get a warrant for the store safe and for an audit before his shift was over.I haven't used this profile in quite awhile and honestly forgot I put this rating on here. I've stopped at this auto zone a few times over the last several years and seen mostly fresh faces who were genuinely kind and helpful. My original star rating was based upon this crews behavior as they all KNEW what was happening and acted entirely unethical and immoral at the time. To my knowledge none of these people still work there and this store is and always has been genuinely always clean and well stocked and staffed with knowledgeable and helpful employees.Im sorry it took me so long to adjust my rating...I know these ratings effect your buisness from the area maybe not much but on some small scale in the algorithm of rating in the area and I hope that the update helps release negative energy for both of us! Be blessed ? #whereswhoopsy
