“This morning I came in to the CBTx in Bedford, Texas and Darío help me open up several accounts for my business. He was very professional, courteous, quick and very detailed. I had a very stress-free viste this morning and in about 20-30mins I was on my way home. I totally recommend visiting CBTx! Not to mention the super options they have for small businesses starting out! Visit CBTx for your banking services, they run a smooth operation!”
“My Mom and I went to this beautiful bank today so she could add some updates to her account after moving to this area. Susie was so professional and helpful and walked her through everything she needed. We are glad to know we can call or go back with any banking needs. We appreciated the calm comfortable office atmosphere.”
“Love this branch, all the staff are very nice and helpful. No matter what my issue has been, they have always gone out of their way to accommodate me. Theresa was super informative and helpful! Sam, Chyna, Jessica, Joey, Kyla, and Ryan are all stand up people!!!! Feels good to walk into a place where they remember your name and greet you with a real smile!”
“Everyone is always soooooo helpful! And incredibly patient! Dealing with people’s money cannot always be fun! They are professional, empathetic, and we will be members for life!”
“I have an auto loan and just recently changed insurance providers. My agent and I have made attempts to provide updated insurance info but they insist on purchasing $9000 coverage. This credit union is impossible to contact. Ive even attempted to email their loan department and the CEO through their site which was not operational. This is the only way to get any companies attention anymore.I wanted to write an update to my previous review. I did indeed receive a phone call from Mark this morning inquiring about my negative review. I expressed my concerns to Mark regarding the inability to contact or communicate with them. He showed concern and compassion to the difficulty in which it takes to get in contact with them. He also gave me his direct contact for any needs in the future.”
“Love this branch, all the staff are very nice and helpful. No matter what my issue has been, they have always gone out of their way to accommodate me. Theresa was super informative and helpful! Sam, Chyna, Jessica, Joey, Kyla, and Ryan are all stand up people!!!! Feels good to walk into a place where they remember your name and greet you with a real smile!”
“Caitlin is one of the best person we have experienced helping us and getting a job done. I commend her and the team they’re all very pleasant. You can even make it a one stop place like getting, bank check instead of a money order. Set up your bill pay online with dates that are convenient. We love Texas Trust Credit Union”
“I really like this location the staff is very well mannered and fastI like the early pay with the direct deposit and that they offer us low interest personal loansgreat bank conveniently inside my Walmart”
“I wanted to open a business account. I was accommodated by Mr. Muraldi Mithani. He was very knowledgeable and courteous to what I needed. He was very meticulous to make sure there was not any mistakes. Thank you sir for your customer service. I look forward to restructure my account in the future.”
“Absolutely love this bank I have been with other branches that claim to have better customer service and satisfaction but nothing compares to the support and information they provide”
“Hands down best location! I frequent a lot of different branches due to my job. I will skip over different chases in different towns just to come to this one! These people are the best!”
“Every time I go to this branch I always meet WANDA, she’s very helpful, very welcoming and very passionate at her job and loves what she does.I have difficulties speaking English but every time I communicate with her she always understands me .”
“i never thought i would give a bank a five star review. but today Jeffery was so patient and kind to my retired aunt while we were sorting out some of her affairs. huge relief to have great customer service!”
“I have been banking here for over 20 years and I’m so glad I do. Everyone on the team is friendly and helpful. Jennifer the manager is knowledgeable and accommodating.
I want to give a big shout out to Voula,
who took the initiative to introduce me to the idea of CD’s at this time while interest rates are good. I appreciate that!”