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June 2024 by R R
The cashier rang up my large coffee, and the amount came to $3.02. I asked the cashier if that was the price for a large coffee. He said it was. Yet just down the block at another 7-11, the total cost for a large coffee is $2.39. What's up? Same coffee, same size, same cup. Doesn't make sense unless franchisee can make up its own prices. Frustrating. Oh, well, won't be returning there.
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January 2024 by Jack Marinangel
I’ve been going to this 7-11 for years. Usually no problems but recently anytime I try to get a 20oz coke, they keep putting 2 slices of pizza on my tab without even asking me if I wanted the pizza. They say they have to do it due to a “promo code” but it ends up charging me more than what I should pay for the coke… if a customer doesn’t ask for a product, it is not appropriate to put the product on the bill due to your promotion. Usually 5 star service, but it only takes one time to lose a customers trust
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December 2023 by Bryan Santschi
Watch them when they check you out, they like to charge you extra or theyll take that hangover bottle on the right side of the register and swipe it when you’re not looking and put it back. He just tried to charge me $8 for $3.99 meal and when I caught him he tried to play defense and said oh let me put the discount on. His name is Mena.
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November 2023 by Becky Lee
Good store even though I wanted horchata, and it was empty. Lots of other drink & food selections. Friendly store clerks.
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November 2023 by Daniel A
All the guys here are rude and disrespectful like they don’t care about anything.
But themselves.
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October 2023 by Gloria Conn
Dirtiest toilets I’ve ever used.
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October 2023 by Sam K.
This 7-11 *used* to be great! Back in 2017-19 it was clean, nice, and well-stocked, with friendly staff. But something happened, and now it's a dingy pit of misery and meanness. Two standout experiences: I went there one night to get a drink and maybe one of their lemon hand pies (which are AMAZING, btw; they're at all 7-11s). I, a woman in her forties, arrived at around one a.m. on a weeknight in fall. When I walked in, I was stopped by an unfriendly cashier and told I needed to leave my purse at the counter--I was not allowed to carry it with me (I assume because of shoplifters). I was a bit offended, but more confused; I was the only customer in the store! If they suspected me of being a shoplifter, was it really going to be that hard to keep an eye on me? Not to mention, they didn't tell me I just couldn't carry my bag with me, they told me I HAD to leave it at the counter with them--that was "policy," they said (i.e. they didn't say I should go put it in my car or something, they just demanded that I hand it over). Uh...no. I left and went to the other 7-11 down the road at Bedford-Euless, which is smaller but way, way friendlier! The best one, though, was the July night when I went in to get my husband a Milky Way Midnight, which the other 7-11 doesn't stock. I grabbed one of those, a drink, and one or two other things, and went to the counter. The (rude, disheveled) man behind the counter tried to ring up the Milky Way. It didn't register. He tried again; he tried a few times, and each time got a flat, angry beep from the UPC reader. I offered to go grab another one, thinking maybe there was a problem with the wrapper on that one. He said okay, so I ran down the aisle to get another (at this point there were a couple of people in line behind me; I apologized to them, and they all gave me sympathetic, friendly looks and said it was okay, which I appreciated). Same problem: doesn't register. I told him the price; he stared at me blankly. I told him again, thinking he could manually enter the price. He replied, "You can't have." I said, "I'm sorry, what? I can't buy it?" He shrugged. "You cannot have." I said, "Okay, well...just these things, then." He rang them up, I paid, and--this is the best part--he picked up the Milky Ways, held them out to me, and told me to *go put them back on the shelf.* I stared at him for a moment. "I'm sorry?" "Go put it back. Back on shelf." I said, "You want me to go put these candy bars, that won't ring up and you won't let me buy, back on the shelf for you? Seriously?" I assumed--incorrectly--that when he heard me say it out loud like that, he would realize how ridiculous it was to not only ask me to do his job for him after he refused to manually enter the price or help me in any other way, but to re-shelve *an item that neither I nor anyone else could actually buy.* (I guess so he can secretly laugh at the next poor dope who foolishly assumes that an item on the shelf, in the original manufacturer's box and with a matching store price label, is available for purchase, rather than being part of the decor?) I heard a couple of snickers from behind me--they got it--but he did not. He just nodded and said, "Yes, you put back." I considered, for a moment, refusing. I thought, very briefly, about just laughing and walking away. But there were people behind me, who had been so patient and understanding, and I didn't want to chance him deciding to go re-stock the Mysterious Milky Ways No One Could Buy right then and there, thus leaving all those people waiting for his return. I would not have been surprised had he done so. So I went and put them back, shaking my head and rolling my eyes, and left, exchanging cheery, amused waves with my fellow sufferers--I mean customers. I've been back there once or twice since, when the *good* 7-11 at Brown Trail and Bedford-Euless has been out of lemon snack pies, so my choices are
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August 2023 by A. Carter
The owner is an a******. There's no nice way to say it. A lady was having trouble with her car at the air pump. The store's not busy. Plenty of employees to go out there and help her. Not a single person goes out there to help her. They don't give her a refund. This isn't owned by good people that's for sure.
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July 2023 by Max Pena
Free slurpee.
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July 2023 by Amanda Frausto
Always clean product knowledge is amazing very helpful
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July 2023 by Thomas Wiman
Its fine
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July 2023 by Jason Browder
Got snacks. Friendly employees. What more could you ask for.
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July 2023 by Susie Dunn
Overpriced and subpar quality products
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July 2023 by H I
Deceptive practices.Got cup of ice. He rang me up for cookie @79 cents. I said I got ice. He said yea, the ice is 75 cents. I said, you rang up a cookie for 79 cents pre tax.I did NOT make the purchase, and I'm happy I didn't after reading reviews.
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July 2023 by Manda Frausto
Always clean product knowledge is amazing very helpful
