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January 2024 by Bluecurrant
Dominique was great Easy in, easy out. Pleasant environment. Customer service in great.
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January 2024 by Maggy Jones
Polite clerks. Clean truck. Easy access.
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August 2023 by C Pall
Great staff.
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July 2023 by Lakeisha Lewis
I had a very good Experience I really hate I forgot the two men who help me there but they was great
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July 2023 by Phillip Holmes
Lance will make sure you're taking care of. Every time he's helped me it's been a smooth and easy U-HAUL experience
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June 2023 by Juwann Redmond
The employees were very knowledgeable, extremely helpful and courteous. I will definitely be back to for my next rental at this location.
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June 2023 by Danny Burnz
This location deserves 10 stars. They always go above and beyond for everyone, even if you picked up your equipment at other locations. Thank you for all of your help.
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March 2023 by Dyana Ramirez
I would most differently recommend this U-Haul location. I've been dealing with them since this past Thursday starting off by getting a truck to move our things. Since then I've been having problem after problem not related to U-Haul. And everytime myself and my husband have stepped foot into this U-Haul facility we was greeted with a smile. Not only is there customer service outstanding and helpful each of the employees went far and beyond my expectations. I do apologize I can't remember any of their names although, they told me I would like to recognize each of them for the Wonderful service and pleasant attitude. We thank you all very much!!
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January 2023 by Yvette Franklin
Bria was a cashier here and she refused my payment because I had mentioned to her of having an attitude. Instead of correcting it or apologizing for it and continued to try and give us good customer service she literally fought and argued with me until she was fired on the spot. She threatened to beat me up and break my phone. She was extremely childish. Judging what I drove and how I dressed as not being business owners and laughed at us for paying our bill late. I pray she gets the help she needs. I appreciate the swift action taken by the management Lance and the other employees who had to witness and tried to calm the situation. One employee was so shaken up he had to take a break from the extremely bad behavior displayed by Bria. The low stars is only because of Bria. But the management action was all 5 stars.
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August 2022 by I
From May through September 2021, we began an extensive out-of-state move. In total, we rented seven 20’ trucks & seven trailers (two 5x8 & five 6x12), but we didn’t switch to using this location until after we’d had horrible experiences at 2 of the other local U-Haul locations… flippant, rude & uncaring attitudes amongst employees. Horrible experience.What a stark, wonderful difference at THIS location! The employees were always polite, helpful, knowledgeable & friendly! We thought that it was just a fluke when we encountered this during our first visit, but they were wonderful EVERY single time!I wish I could remember all their names, but, James, in particular, surpassed our expectations. Extremely polite & knowledgeable, he always helped us with our trailers & even carried our packing supplies to our vehicle. This is the ONLY U-Haul location that we HIGHLY recommend. Don’t even bother with any of the other locations.
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August 2022 by Ollie Payne
definitely not worth the stress and lack of communication from phone reservations to the stores- use the Lumberton branch
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August 2022 by Mark Rogers
The people here at this location where very helpful,friendly and professional...
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August 2022 by Andrew Culbertson
Kasey was awesome and knowledgeable. I had a great experience.
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May 2022 by Louis Evans IV
We dropped off a trailer. Went well. The ladies were very nice.
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March 2022 by Leah Marie
Nice trucks and very helpful and friendly staff
