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March 2024 by Pinoy Image
Useless staff. The pump is accepting my ultraone card. But it’s not building any shower points because according to the staff the card is not active after it hasn’t been used in a while. Understandable. I have a receipt to prove that I just fueled minutes ago. Staff tells me that’s not enough and that I’ll have to pay for shower.I fueled, I was gonna shower and get something to eat. I’m so disappointed at this Petro. I will drive to another truck stop before I give them anymore of my business. Shame on you Travel Centers Of America.Update 3/3/24Passing through the area. I stopped at Stuckey’s to get fuel and food instead of this dump. All because of a lack of compassion and lack of knowledge from incompetent staff.
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March 2024 by khan fareedzai
The people in the shop I don’t know how to describe them but they told me they will get to my truck and fix it in two hours the latest but after two hours they called me they said we cannot get to you until tomorrow the rest of my time I wish I could give them less than one
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March 2024 by Scott Madden
How come this petro is not pet friendly all the other t/a and petro are they told me only service pet no other pets not right
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February 2024 by David Sullivan
Staff at fuel island are great and courteous. Restaurant is great place to eat. Only complaint is the showers. Very disgusting and filthy!
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December 2023 by David Chitwood
After driving all night I find a parking spot and go inside for a long overdue meal. Only to be told they are full and I will have to wait awhile.There were plenty of seats at the counter and 5 or 6 empty tables.This is supposed to be a Truck stop!Petro you have lost my business!
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December 2023 by Sapphire Gopaul-Lewis
Ms. Donna is the absolute best and very friendly. Such a sweet spirit and her food is delicious, the boudain sausage and meat pie are too sure for. The cashier was nice also. This was in the fuel building.
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December 2023 by taranpreet singh
Shower is hell not even clean all wet floor no AC worst shower i have seen
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October 2023 by Andres Calderon
Absolute garbage. As a truck driver I understand that there is delays and tire maintenance can't get to someone right away. When you keep telling a driver 60-90 minutes to get help with his tire blowout and it's been 6 hours it's beyond pathetic. Stop beating around the bush. If it's going to take your employee 6-8 hours to get to someone just tell the client that. I can make a call and do business with someone else.
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October 2023 by Midnight Hauler
Black bear diner is good...but they need to turn the ac on in the shower area. Super hot in shower with no a/c
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August 2023 by Rob Wayne
THE WORST SHOP SERVICES I'VE EVER RECEIVED. I NEEDED A TIRE REPAIR TODAY. I CALLED 16:38, ASKED HOW MUCH WOULD IT COST TO REPAIR ONE OF MY DRIVE TIRES AND I WAS TOLD AROUND $56.00 IF THAT'S IT. I ASKED THE TECH IF HE COULD PUT ME IN THE QUE, IT BEING I WAS ONLY 20MINS. AWAY. THE TECH SAID HE CAN'T DO THAT, IT'S FIRST COME FOR SERVICE. I SAID OK I'LL BE THERE IN A FEW. I ARRIVED AT 16:53, AS I WAS WALKING IN THE SHOP A COMPASS TRUCKING DRIVER PULLS UP. I GO INTO THE SHOP AND SETUP SERVICE. I WAS TOLD I WOULD BE NEXT AND THE TECH WAS FINISHING UP WITH ANOTHER DRIVER. A HOUR AND HALF GOES BY. I LOOK OUT MY WINDOW, I DON'T SEE THE COMPASS TRUCK. I FIGURED HE DON'T WANT TO WAIT ANY LONGER. I WALK BACK INTO THE SHOP THE COMPASS DRIVER IS SITTING IN THE LOUNGE AND HIS TRUCK IS BEING WORKED ON. I ASKED THE TECH HOW DID HE GET IN BEFORE ME? HE ASKED ME, WHY AM I GOING TO DO HIM LIKE THAT? I ASKED DO YOU LIKE WHAT? YOU MEAN DO ME LIKE THAT. I ASKED HOW IS HIS TRUCK BEING WORKED ON BEFORE MINE? HE SAID THE DRIVER CALLED IN FIRST, I KNEW HE WAS LYING. HE JUST TOLD ME AT 16:38 HE CAN'T PUT ME IN THE QUE OVER THE PHONE. I REPEATED TO HIM WHAT HE SAID. HE LOOKED SO DUMBFOUNDED. SO I CALLED LOVES 5MI UP THE ROAD, EXPLAINED THE SITUATION, LOVES SAID IF I GET HERE, I CAN GET RIGHT IN BECAUSE NO ONE WAS WAITING. GOT TO LOVES NOTHING BUT TRANSPARENCY. I WAS IN AND OUT IN 20MINS. A LOT OF THE TA'S AND PETRO'S ARE ALWAYS ON STRAIGHT TRASH.
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August 2023 by Jaime Simental
1st time here...from the fuel island to main store & Black Bear Dinner...i have to say i was very impressed, friendly service and awsome Dinner!!!!!! A++++++
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July 2023 by Keith Mitchell
Don't get truck service at this location. I wouldn't recommend getting truck service at any TA because of the negative customer relations and corporate culture. I was diagnosed with a faulty fan clutch here and they put the fan part on backwards. After overheating in the summer, the dealership repaired it. Of course they denied fault. I lost time and money. Screw them before they Screw you.
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May 2023 by Keyth Citizen
Really love the people that work here u appreciate them and I love working.beside them the environment is awesome
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February 2023 by Keller Eric
Gosh they got some good foodSpecially the brownie and home made ice cream I'm so spoiled there lol
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January 2023 by Sunny Singh
Worst truck service, waited 7 hours just for one trailer tire. The lady skipped me and took the guy that came after me. When I told them I’ve been skipped she said no the guy been here since yesterday. I asked that guy he said no I came right after you, don’t waste your time here.
