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January 2024 by Stephanie Guidry
My experience with an employee at Tmobile on college st was quite disappointing. During our discussion, it was evident that he was under the influence of marijuana, as the rep moved slowly and the entire store reeked of it. This not only affected our conversation but also created an unprofessional atmosphere, impacting the overall work environment negatively. When I made a complaint to the assistant manager he act as if it wasn’t a big deal and told me to leave if it’s bothering me so much to go and leave the store. I’m here yo say I will never come to this location again and the whole store smelled like a pound of weed. Never Again!
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January 2024 by Christina Flores
Matt is the best ever. I came here just to work with him because he makes the experience so much better. He is super knowledgeable too. He always solves any issue that I come in for.
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January 2024 by Darius Sprurlock
Lysbeth was really responsive with our issue this has been a top 10 experience at T mobile for me
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November 2023 by Janet Smith
Went to get McAfee installed and apps off I didn't want. Also to have my screen changed because it is cracked but girl kept saying it was only scratched. But is definitely cracked . Will try mid county location
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September 2023 by Simona Blanchard
I felt like I was bothering them. Didn't explain anything. Never asked me if everything was saved before transferring over to a new phone. The new phone is just as bad as the one they replaced under warranty.
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September 2023 by Maricarmen Olvera
Amazing customer service!!! The young lady that attended me was a very good worker. I believe her name was Fatima. If you go there definitely ask for her!
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September 2023 by Dennisse Galdamez
Matt B. Is the person to ask for. Helped de-escalate some business account issues. Spent about 1.5 hours with us until the issues were resolved. Definitely recommend his service. Great job Matt.
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September 2023 by Mark Blair
Thank you, very much ?Let me just take a minute and let me tell how helpful the young lady that got my phone working again!! Thank you ?
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July 2023 by Matt “Blackbeard” Jones
Service was slow and the store was crowded. However, the associate was polite and helpful once it was my turn.
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July 2023 by Mariela Campos
Siane and rose were amazing will be coming to this location from now on !!
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March 2023 by Rosie Guillory
Excellent people works in this place especially the Manger I know his name jesus
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February 2023 by Kellie Garcia
The workers are always busy but they take care of you quickly and they are knowledgeable about all of the products they sale!
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January 2023 by Heather Lofton
I had a great experience at this store and everyone was nice a greeted every customer with a smile on their face. I had all my questions answered and also got my plan changed to save money, and better benefits for my plan. Everyone at this location is very knowledgeable. i will most definitely be back to this location..
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December 2022 by Carolyn Clay
You must check your receipt when getting new service because you may have two numbers when you only wanted one but they will charge you for a tablet and a phone without your permission. The people are very slow. Not organized at all.
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December 2022 by Sandra Johnson
The worker was doing too many things like waiting on another customer before completing his business with me.
