-
October 2023 by Phong Nguyen
After almost two months of being at the local mercedes stealership as well as a collision center that needs a whole lot of provisions, I got fed about the amount of time it was taking, lack of communication, and the COST which was $4500. I was referred by a client of mine about Scott's import and decided to give them a shot. I called them for a quote and was given a quote as promised in less that 30 minutes which also was HALF THE PRICE of what the stealership quoted me for. I left my car with them over the weekend and was done IN LESS THAN 3 DAYS!!!! They called and communicated with me so well and I felt like I was a part of the process every step of the way. They were very nice and made me feel like I was a part of their family. Scott's Import is truly and example of how a business takes care of their customers. 10/10 would recommend.
-
October 2023 by Phong N.
After almost two months of being at the local mercedes stealership as well as a collision center that needs a whole lot of provisions, I got fed about the amount of time it was taking, lack of communication, and the COST which was $4500. I was referred by a client of mine about Scott's import and decided to give them a shot. I called them for a quote and was given a quote as promised in less that 30 minutes which also was HALF THE PRICE of what the stealership quoted me for. I left my car with them over the weekend and was done IN LESS THAN 3 DAYS!!!! They called and communicated with me so well and I felt like I was a part of the process every step of the way. They were very nice and made me feel like I was a part of their family. Scott's Import is truly and example of how a business takes care of their customers. 10/10 would recommend.
-
September 2023 by Megan Warner
I’ve been taking my Volvo to Scott’s for 10+ years and have always left a happy customer. I’m so thankful to have found an honest, fair, competent, and kind mechanic shop. They have been very good to me over the years. This time my car was leaking oil. I took it to Scott’s and they diagnosed the problem right away. They gave me a very reasonable quote and said they would order the necessary part. They said it would be there the day after tomorrow, and to come back then for them to complete the repair. I did so, and they had me in and out very quickly. My car is fixed and I am happy.
-
September 2023 by Jose Lopez
Alright, I have been wanting to give this shop a review since March, and I kept forgetting. Scott and his crew serviced my 2013 Fiat 500 Abarth back in March. Let me start by saying how friendly him and his sister are! Now, my story. I had been trying to find a trustworthy shop to service my car. Being such a small car, not everyone wants to deal with it, and if they do, they tend to overcharge. This place was recommended to me by another Fiat enthusiast, I decided to give them a shot, even though I lived in La Place, LA, which puts me about 3 hours and a half from the shop. All I can say is, NO REGRETS!!! They serviced my timing belt and my A/C. Price was very fair, communication was great throughout, and he even went the extra mile and took care of some other small things the car needed. They even thanked me for taking good care of my car! That made me feel great, and that tells me they really care about cars and mostly their customers' cars. A thing that gives me peace of mind, and I will for sure give them business again. The A/C has worked flawlessly throughout this EXTREMELY hot summer. You wouldn't even tell it ever went out. It feels as cold as it did when I bought it! ???? Thank you, guys, for restoring my faith in car shops again! Lol... 1000% RECOMMENDED!!!
-
September 2023 by Jen Holloway
Very professional and efficient. Got oll changed and two new tires. The wait time was to a minimum. Great experience! I will be returning.
-
August 2023 by Cindy Allison
Scott is my 'new best friend'He saved me 600 dollars off my repairs. Kept me informed as repairs were completed. My new repair shop.
-
June 2023 by john hughes
Update- I paid $600 to have the car towed 120 miles to a different shop. The engine was revived and back on the road for a total of $379.87. That's a far cry from the car needing a new engine as Scott's had said. Read the following review to see how Scotts auto import repair is no longer trustworthy or dependable. Per the rude lady in the office ... "We are aware of some of the negative reviews from customers that are not happy with the answers we give them we are sadly not able to please everyone."Yea, When you lie to your customers I bet you do get some dis-satisfied reviews.Scott's used to be the go to place for foreign auto repair in Beaumont. I dropped my car off and without even looking at it, they told me I needed a new engine. When I pressed and asked what was wrong with it, the girl in the office curtly told me she wasn't going to argue with me and for me to come pick up the car. Keep in mind I had the car towed in. They would rather rip people off than be honest is my take away. I am a customer in the past with no complaints up until now. I would recommend finding some other shop, something has changed at Scott's. I have read many other complaints about attitude problems with employees at Scott's. It's no longer trustworthy or dependable. I'm having the car towed 120 miles to a personal friends shop called Magnolia Auto Specialists and I will update this review with what the actual problem is, so as to demonstrate Scott's dishonesty.Service: General repairs & maintenance
-
June 2023 by Aaron
Scott along with his family and team are the best!! They are very honest and have fair prices. We trust them 100% with our BMW and Mercedes!
-
June 2023 by Geraldine Tolliver
Scott Imports are always courteous, professional and all around fair they will have your car running like brand new.
-
April 2023 by Allen Wainwright
It has been over 6 months since they 1st got the car & they've still not finished with it. After multiple attempts to retrieve it, they have promised to complete the work & call when it is done, however, they never call & have still not finished with it.
-
March 2023 by Leslie T.
Very nice people. Did a great job. Even cleaned my car. And make sure and ask about their lemon cake. Mmmnn good.
-
February 2023 by zanetalynis johnson
Quality service!!! Came to get my oil changed and I was in and out in less than 20 minutes.Service: Oil change
-
February 2023 by Shan
Had to go to 4 places even the VW dealership with no help but Scott's was able to order my parts in one day and do excellent service to get me back on the road! Highly recommend!
-
January 2023 by FARRISA WILLIAMS
They did a great job routine auto maintenance on my 2016 Land Rover Discovery Sport.Service: Auto maintenance
-
December 2022 by Heather S.
Scott was awesome. I had issues with my Cadillac XT5 over the weekend. My repair was fast and friendly. They took extra steps to check air in my tires and made sure I had antifreeze for this weekend hard freeze expected. I would highly recommend this shop.