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October 2023 by Buster Kay
The layout of the property makes it easy to maneuver your vehicle with trailer. I recommend this facility!
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October 2023 by Derrick Houston
Rose was very helpful in the process of obtaining a nice size unit for a great price! Recommended!
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September 2023 by Kyle Greenwood
Avoid this place at all costs. My locks have been cut several times and when you try and talk to someone local it forwards to a call center overseas. Find somewhere else to store your belongings.
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August 2023 by Debra Benard
Thanks to Ms. Patricia for her hard work and all she have done to help me.
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August 2023 by Elton Helaire
Patricia was very helpful very patient and nice!!!
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July 2023 by Cecy 10
I rented 2 storage units when there was an online special and had $25 credit for each, so that when I got to the place in person I'd be charge only the difference. However the guy accidentally charged me full price for one of the storages so he wrote a note for the next month to remind himself to apply that $25. Unfortunately I never moved in so I ended up canceling and expected a refund of $25. However the management changed and everything was now being done over the phone. I sent them receipts as proof of the online payments I made and the charges from my bank and they still don't want to give me back my $25 credit. They are thiefs, do not rent here. Customer service is terrible. I spent a lot of time calling about this and was given a ticket number and was told I'd receive a check in the mail for the $25 and when I didn't get it I called back and it's like I'm going through the same process of trying to get my money back all over again. They keep fighting me on it so they don't have to give me my money back.
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July 2023 by Jordan Scaife
No local staff or management at all. I vacated my unit this month and was not told to take photos of the empty unit; now they are refusing to close my account because they have NO STAFF to verify that I have actually vacated. I asked who applies locks to abandoned/ unpaid units? Who maintains the security gate (that has been broken/ inoperable for weeks)? Who ensures that the climate control buildings are actually functioning? Customer support told me that they weren't sure and that there support team was not giving any answers. So apparently this location is meant to be a free for all- you don't have to pay your monthly fee because there's nobody locally available to lock-out your unit! There's no reason to not vandalize the premises because there's no one locally available to ensure the facility's security gate or doors are running! I'm not surprised there's not more theft, though I'm sure that'll be an interesting issue in the coming months. I advise any current tenants to vacate NOW as this facility is under new ownership and NO management.Edit to respond to owner: this is categorically false. I left contact information with your customer service staff earlier today; I have received no further calls, texts, or emails from your staff. You were notified on June 11th of my intent to vacate: weeks ahead of my June 27th payment processing. I have moved out of state and will not be driving a 12 hour round trip to provide you with photos of my empty unit, end of story. I continue to urge anyone considering renting from the property to reconsider.
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May 2023 by Alfredo Gaytan
Cheap and safe, excellent surveillance really good prices!
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April 2023 by John Marshall
Awesome customer service.Very quick and responsive to my specific needs. Good vibes
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April 2023 by Fernanda Medina
Gary had an amazing customer service, he was very kind!
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April 2023 by Lynn Lowe
Gary at Purely Storage is a great guy to work with. 5 Stars from me!!
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April 2023 by Charley Lowe
Great people to work with. Very helpful and professional.
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March 2023 by Paula Turner
Purely storage agent was very helpful ,friendly and professional
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February 2023 by Annie Blackwell
Gary was a delight and has great customer service skills.This place has great rates.Gary was an angel
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February 2023 by Laura Pilgrim
Very satisfied with the condition of my unit and the security provided to protect it.
