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September 2023 by Tab Brewer
Great price on a mower tire. Sean was a great service advisor.
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September 2023 by Sasha Thomas
Had a leak in my tire and was losing air from my tire pretty fast. I showed up at 5:25 apologizing for showing up late but I had just gotten off work and was trying to get the leak fixed before going out of town for my birthday tomorrow. Jared Meaux said he'd get it taken care of and within 10 minutes, my tire was fixed, the crew was done and wishing me a "Happy Birthday"!Customer service was outstanding, even though I showed up minutes before closing.I will absolutely recommend to friends and family!
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August 2023 by Wesley Duvall
Jared at the store on concord exemplifies the meaning of customer service. What a pleasure it was having you take care of my tire issues. As someone who was in the dealership service department for 46 years I sincerely wish my employees would have risen to your caliber! Great Job!!
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June 2023 by JUDY HAYGOOD
The service and treatment I received at Monica Bros was a refreshing change. In my experience a single woman is considered prey at most auto repair business. I found them to be personable, attentive and knowledgeable. They went out of their way to service my car in a timely and professional manner. I highly recommend them to anyone looking for an honest and reasonably priced auto repair business.
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June 2023 by Paul Simmons
I love this place! Awesome service and most helpful people!
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May 2023 by David David
I usually have a good experience here but, this was not a good visit. The lady at the register proclaimed several times that she could not understand what I was saying. She said this multiple times in front of other workers and customers. It was a very horrible and disheartening experience, being that I am from Europe. i asked her to check my previous records in her computer system and she responded that ....she cannot remember everything. she made me wait 4 hours for a 50 minutes job. Even customers who came later were served before me, it was humiliating. A very racist and insensitive attitude, I found out that there are previous similar incidents at this store. I will be taking my business elsewhere from now on and I advise others "who are not from this area" to do so as well.
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May 2023 by Dave D.
I usually have a good experience here but, this was not a good visit. The lady at the register proclaimed several times that she could not understand what I was saying. She said this multiple times in front of other workers and customers. It was a very horrible and disheartening experience, being that I am from Europe. i asked her to check my previous records in her computer system and she responded that ....she cannot remember everything. she made me wait 4 hours for a 50 minutes job. Even customers who came later were served before me, it was humiliating. A very racist and insensitive attitude, I found out that there are previous similar incidents at this store. I will be taking my business elsewhere from now on and I advise others "who are not from this area" to do so as well.
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April 2023 by Mike Shirley
Maryann has a great crew here. I received a great quote on a new set of tires by shawn and rolled out today very pleased.. Great service and highly recommended!
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January 2023 by Lance learning to ride bike Harrell
This place made my day. They were so very welcoming. Came in from Georgia, had a Football tournament in Dallas, then we came to Beaumont to spend Christmas with my Dad. Of course my tire picked up a nail along the way. I was headed to another shop I had found online, I passed this one on the way, but I turned around. So happy I did. They plugged the tire like I asked, but I honestly think they checked and made sure all tires were okay, before getting on the road. (No charge)They truly wanted to make sure my son and I were safe going home. I want to say Thank you so much. We made it home with no problems. This little act of kindness was such a blessing. Needless to say when I come to visit I know where I will be stopping for service.Thank you again and continue being blessed.
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January 2023 by b playa
I want to give this place 5 stars because I love the ppl in the front, but I've been unhappy with a few of my visits. I've had to ask to have the maintenance light turned off and I feel like it should have been done. They never use the seat/floor covers and my steering wheel and seat always gets dirty/dusty/oily. Also, if I'm paying for the tire rotation I shouldn't have to ask. It should be offered. They could have aired up the tires as well.
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January 2023 by Rachel Wilson
Maryanna and her team are THE GREATEST. I had a HORRIBLE experience trying to get my brakes serviced at Classic Chevrolet. They had me without a vehicle for 3 days and had not even looked at my car! I brought it to Modica Brothers and they were able to get me fixed up in half a day for $700 LESS than what Classic was going to charge me. The parts also carry a lifetime warranty with the exception of the rotors which have a 2 year warranty. They have a new customer for life! If only we had more business like this one. Thank you, Modica Brothers!!
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January 2023 by Forrest McDaniel
I came in and told them my truck was pulling hard to the left , they fixed a flat reset my tire monitors so they would read right on the display and rotated my tires … No Charge ! I was pleasantly surprised! Thanks Modica bros !
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January 2023 by david francis
I've been getting my oil changed there for a while now and the speed of service and professionalism is always exceptional.
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January 2023 by T. G.
Modica Bros personnel are always eager to assist customers whether the project is small or large. 5 stars!
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January 2023 by Pat Trantham
Very satisfied with time and service received fir my oil change thanks
