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February 2024 by Cathy J.
The Kroger Pharmacy customer service really sucks! They take forever and three days to fill prescriptions. Almost every time I go there to pick up prescriptions, they are closed!
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August 2023 by Deborah D.
My Aunt insists on shopping at this Kroger because it's small but the cashiers are very rude and unhelpful. Last Tuesday morning, we shopped there. My Aunt is 93 and I finally convinced her to use a scooter cart. The first one had a full charge but died in the produce department about 500 feet from the front door. I found another one and transferred her produce. The 2nd one died at the back of the store about 20 minutes after the first. I approached a cashier whose name tag said Linda. She and a woman wearing a red vest with short blond hair were chatting. There were no customers in line. Linda said sorry, there are no more carts. The blond shrugged her shoulders and they both turned their backs on me. Neither offered any help or to call for help. I went back to my Aunt and her scooter full of groceries, and reported what happened. Two women stocking shelves helped us. Their tags said Darlene and Brandy. These sweet women brought a regular cart to us, moved the groceries to it and helped me get my Aunt to the unhelpful cashiers. They were closer than the auto checkout place. I put a flat of water on the belt and Linda fussed at me. She said we don't handle these heavy items and let me know she was annoyed because now she needed another employee to put it back in the basket. I suggested she and the red vested woman needed to find jobs they are physically qualified to do. Kroger found a great way to force customers to use self check outs. They put a very mean and unhelpful human cashier in place to drive everyone to self check their groceries. I shop HEB. They have very kind and helpful employees, their scooters work and their produce is beautiful. The Kroger on Phelan smells bad, too.
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November 2020 by Eric Todd Williams Sr.
Great deals every day even with or without the Kroger card .
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September 2020 by ShawnDimond Ravage
Good meats good prices good people
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July 2020 by De Legend Scar
I bought bad milk
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July 2020 by Latisha Ligon
Wonderful
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July 2020 by fleur de pink
Staff is always friendly
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July 2020 by Marina Mefak
Clean bathroom
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July 2020 by Paulette Lafleur
Largest variety
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July 2020 by Michele Hobgood
They are severely lacking with their clicklist! i waited over 45 mins and was the only car waiting! Tried to call and no answer. Once they finally brought my order it was only half full. cant decipher their d*** receipts. They just lost a customer
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May 2020 by Violet Rose
Today I watched carts being brought in the front door, pushed in place for the next customer to get. Were not being sanitized. How do I know? Because me and several others had to sanitize our own carts while he sat on a box playing with his phone. Last night the Kroger on Dowlen had a employee constantly sanitizing their carts and everything else she could spray. Kudos to Dowlen Rd.
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March 2020 by Cecile Garth
Kudos to Alexis for making sure each Carylt handle was wiped down with sanitizer before handing off! Great customer service and smart thinking!
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March 2020 by Robin Girdler Hale
I live Kroger. great sales , fresh fruit, awesome employees, fresh meat. Kroger Brand items are so good and very inexpensive. Kroger has so many healthy choices at a great price. When I moved to the west end, I forgot about all other stores. My husband and I always choose Kroger first.
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November 2019 by Toni Hopkins
Each time I shop I can always find what I need and even if it is on sale they will go and search for it if there is none on the shelf
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October 2019 by Melissa Walker
They only had the self check out open at 10 am on a Sunday morning. There were 15 carts in line before the dug out a cashier from somewhere to open a register. Also they now charge to give you cash back on debit card purchase. I am done with Kroger and will now go miles out of my way to HEB.
