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February 2024 by Ann Potter
Had everything I was looking for!
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February 2024 by William Walker
The employees was very nice and friendly.
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February 2024 by Sam Sung
RUDE Self Checkout & Customer service workers. Management does not care and is right there with their unprofessional. CORPORATE PLEASE DO SOMETHING! This is common at this store…just read the reviews. LILA needs to work on how she talks to customers. She is rude to us everytime we go! I’ve talked to other regulars who have said the same thing
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February 2024 by Cathy J.
The Kroger Pharmacy customer service really sucks! They take forever and three days to fill prescriptions. Almost every time I go there to pick up prescriptions, they are closed!
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December 2023 by Ari Love
I go shopping here like 3 times a week because it close to my house and I like the products/prices they have. The people here have always been very sweet and helpful but yesterday was very different! I was there and went to check out and the lady was very rude and snotty. She held my basket up in the air and dumped my stuff out all over the place and threw the basket! Then I tried to give her my savings card and she gave me a nasty look and wouldn't take it, she rudely told me to go on the other side and do it myself and when I said I'm sorry I shop here often and they always do it she rudely says no they don't! Will never have her check me out again if I decide to go back!
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November 2023 by B Hebert
Always friendly staff and well stocked. Their meat sales and quality are best around. Even had cashier lines open after 8pm! Go get some bakery goods... always fresh!!??
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October 2023 by Chelsie Tsan
Listen, I’m so over the Spectrum guys at this Kroger. I choose to go to this Kroger because there aren’t as many people and I can get in and out quickly. But I’m going to choose H‑E‑B instead now. The Spectrum guys are just too aggressive and they tried stopping me not once but TWICE! I told them no thanks when I walked in, why should I have to tell them yet again no when I leave??? They are always like this and I’m over it. Why is Kroger allowing soliciting in their store??
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September 2023 by Amy Le
The only one in Beaumont. I live in Houston so I have amazing Kroger and great people . I recently told my parents about Kroger and so they went to get stuff. The worker there are so rude and giving snide remark . My mom is Asian and she def can understand them. She told me they were so rude to her and giving her rude remark . She will be doing self checkout next time . I’ll teach her so the worker can get off her back . It doesn’t matter how much soda she wants to buy, that’s none of y’all business. You don’t questions other about what they buy , why are you questioning my mom for? We have tons of party so we get soda when we can. Please train your employee
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September 2023 by Goodwill Jwc
Good store, need to update their hours online, came up at 6:30 cause it said it was open, but they don't open till 7 am. 1 star off for bad times online.
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September 2023 by Liam M
bout that ‘prepaid debit cochon weekend’where you buy all that squaresteak ingredientsthen eat it all then the san diego ‘pinche peanut’ anywaybaby broccoli guacseedless watermelonlean veggie sausagesouperpack noodlesthat sweet teathat instant pastathat dry mushrooms in a pouch
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September 2023 by glenda roberts
Great place to shop friendly workers
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August 2023 by Cathy Hartlieb
Nice but small compared to HEB and Kroger on Dowlen. Great location.
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August 2023 by Deborah D.
My Aunt insists on shopping at this Kroger because it's small but the cashiers are very rude and unhelpful. Last Tuesday morning, we shopped there. My Aunt is 93 and I finally convinced her to use a scooter cart. The first one had a full charge but died in the produce department about 500 feet from the front door. I found another one and transferred her produce. The 2nd one died at the back of the store about 20 minutes after the first. I approached a cashier whose name tag said Linda. She and a woman wearing a red vest with short blond hair were chatting. There were no customers in line. Linda said sorry, there are no more carts. The blond shrugged her shoulders and they both turned their backs on me. Neither offered any help or to call for help. I went back to my Aunt and her scooter full of groceries, and reported what happened. Two women stocking shelves helped us. Their tags said Darlene and Brandy. These sweet women brought a regular cart to us, moved the groceries to it and helped me get my Aunt to the unhelpful cashiers. They were closer than the auto checkout place. I put a flat of water on the belt and Linda fussed at me. She said we don't handle these heavy items and let me know she was annoyed because now she needed another employee to put it back in the basket. I suggested she and the red vested woman needed to find jobs they are physically qualified to do. Kroger found a great way to force customers to use self check outs. They put a very mean and unhelpful human cashier in place to drive everyone to self check their groceries. I shop HEB. They have very kind and helpful employees, their scooters work and their produce is beautiful. The Kroger on Phelan smells bad, too.
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July 2023 by Jp Monsivais
The reason I'm giving 1 star is not because of the store itself, but when checking out it asked for an email. After selecting no to receiving ads, they're still spamming my email, and to make matters worse when trying to unsubscribe it asks me to make an account before being able to do so. Trash
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July 2023 by Crystal Welch
I like shopping at Krogers because it's In and out and you don't have to wait forever and I love when they have good sale discounts especially using my coupons on the app!