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March 2024 by Modesty Hawthorne
I waited a long time to do a review to see if things would get better….and nothing has. They typically have satisfactory options but the customer service is less than subpar. Their attitudes give off “I don’t want to be here and what do you want?” except for MAYBE 1 or 2 employees. They don’t greet people when they come in and even if you look confused trying to find something they don’t offer to help. Seems like they hire young staff that could care less about the customer experience. They just want to clock in, get paid, and go home. They don’t know their store well enough to tell you whether or not they carry products or where to find them if they do — nor do they care to come from behind the desk to assist if it’s not a quick sell. Normally, it’s evident that they just don’t care all around. Prices are good but the lack of customer service is enough to drive further out and pay more for what I need.
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October 2023 by Malibu Rell
Customer service on the phone is horrible. Answered the phone like it was their personal phone. Then got a attitude when asked was it the business.
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August 2023 by Kimberly S.
I was visiting Beaumont Tx for a convention and I needed to find me some stockings. While driving I spotted Hair World I was greeted Quickly and even as I was walking through the store the associate name Ash came out on the floor to see what I need she even explained which one was better to use. Great Hospitality, Great Customer Service. I even got on line to see if you guys had a web site maybe I can order from. Because I saw items that I needed because I can't find them where I live.
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July 2023 by Alicia Bias
Just left workers have bad attitudesDon't greet customersRoll eyes when I went to pay at counterThese young women don't want there jobs hire some older females with customers skills
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June 2023 by Nicole Stanley
They give u points everytime you buy to get a discount next time love it here n the owner knows everything about hair
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April 2023 by Ebony Guillory
They always have what I need, and the lady’s that work there is the Best, very helpful.
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March 2023 by Google user
They give u points everytime you buy to get a discount next time love it here n the owner knows everything about hair
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December 2022 by chasitie carter
The young lady working was extremely helpful!
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October 2022 by Tammy Carr
The store is well stocked with great products, lots and lots of wig choices. I did not like the music that was blaring with unappealing lyrics playing on the radio. So that is why only 3 stars. The girls working seemed really nice and helpful
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June 2022 by Andee Shankle
My favorite place to go without feeling embarrassed ? the workers are so amazing
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June 2022 by Tracy Robinson Sostand Broussard-Seastrunk
Reasonable
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June 2022 by Slëyy_Edïts
My daughter s favorite place!!!!
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June 2022 by Michele CupcakeXx
Great store!
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June 2022 by GHXS7 WO
The woman gave terrible service I wasn't there literally 5 min and she's staring at and standing right behind us like we're going to steal
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November 2021 by Quashawn Lewis
Umm every time i go here that asian man follows me around like im finna steal something..when i pick something up and put it back he comes right behind me to see if i put it back ! BABY NOBODY FINNA STEAL OUT THIS STORE SIR ! Stop following people around .
