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January 2024 by imsodelirious Taylor
Excellent service
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December 2022 by Jasmine Layne
It's like they over charging you they charge twice for over draft fee I'm sorry I started banking with them I will be closing this acount and be banking with another bank because this is ridiculous you overdraft 200 is the max and the overdraft fee which is $35 not a problem but once they charge you another $35 that's why another problem coming at everybody have bills everybody have issues but this bank really don't care about nobody issues and what they have going on outside of this Bank long as they get need money they are fine and getting their money from you but that's fine I'll be opening another bank account somewhere else
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September 2022 by Luv4angelz Tv
I went to this bank today. They took all my money I had , when I transfered it. Which was less than $100. And my acct is negative now. No accountability was taken smh. They also took more than $3500 in fee which I didn't consent to. And kept overdraft, which when I signed up stated I didn't want. I will be reporting to Texas department of banking, BBB and whatever else to bring attention to my situation. And my name is Coretta Allen
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December 2021 by Tara C
This bank is nothing but a rip off....The tellers tell you one thing and when having to call customer service to dispute transaction, still no resolution...It doesn't even matter if you have tenure with the bank, they can care less about your loyalty. For the bank to be named "Convenience" it's definitely NOT. Closing my account ASAP!!!!
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October 2021 by Kristin Marshall
I opened this as a second account because they are open late and on Sundays. No complaints at all!
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October 2021 by Diana Darjean
Great Bank Very Convenient Location and Great People working there!!
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May 2021 by Wayne J
Purchased a $500 money order from this bank in Walmart. The money order was not accepted by the recipients bank. I tried to return the money order for a refund. First convenience bank denied giving me a refund. After talking to them for some time, they offered to give me my money back if I opened an account. I was very upset, but I agreed because of the amount of money. Once I did agree, they pulled back their offer. So now I'm stuck with a money order for $500 that I can't use.
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June 2020 by Dwayne Hebert
Purchased a $500 money order from this bank in Walmart. The money order was not accepted by the recipients bank. I tried to return the money order for a refund. First convenience bank denied giving me a refund. After talking to them for some time, they offered to give me my money back if I opened an account. I was very upset, but I agreed because of the amount of money. Once I did agree, they pulled back their offer. So now I'm stuck with a money order for $500 that I can't use.
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April 2020 by Ca’Tavin Gray
The online part of this bank is trash ? been on the phone for 45 mins now just to be sent back to the main menu smh
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February 2020 by Dottie Williams
Royce was awesome! Thank you for taking the time!
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September 2019 by Clayton Harrington
Weren't willing to change money.
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October 2018 by Korban Swartz
As much as I despise Wal Mart, the First Convenience Bank in the Beaumont Wal Mart is seriously the best. Not only do they have great hours that fit my busy schedule, but the people working there are awesome. I've been banking there for about a year now and I'd consider them friends. No competition.
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October 2018 by Joshua Mouton
Best bank I have had they are nice people working there.
