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August 2024 by donnie savoie
Went to Family Services of Southeast Texas to drop off some clothes from my late wife who insisted that after she passed away to bring them there..Shauna Sutton was very helpful and friendly and informative.
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July 2024 by Sequoia Davis
I absolute love this place they really do help you and the group counseling sessions really do help they have some amazing people that would there
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June 2024 by anila daw
This place is a joke when it comes down to exit client services..I don't even know why it's even a thing!!! Only heard from the exit case worker once..can't get any assistance l was supposed to get counciling...caseworker was out when we were scheduled for a meeting..had meeting with someone else expecting my caseworker to reach out to me when she came back.. well...I haven't heard from her since...Hell I been calling for a week an I can't get no help with getting my mail rerouted!!! Tried to do it at the post office but since this is a place of business they have to do it...week two...gonna start this process again
..trying to get assistance from the exit case worker!!
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January 2024 by KK Brown
Sounds like a horrible place , people do read reviews!
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January 2024 by Amanda Kaye Denmon
Nice people
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November 2023 by Kathryn Wisnoski
Hard to recommend. Stayed here for a little over a month, don’t expect a ton of help from this place. Shelter food is old and expired. Any clothes you need are picked out for you, no one has ever gone into the Boutique they have on property. It was nice being spread out and not all on top of each other, but unfortunately I left because they stacked 8 girls in a 2 bed 1 bath apartment. They had plenty of available apartments and didn’t need to stack all the single women in two apartments.I was already having problems with my 3 roommates eating my food without permission, being disrespectful and passive aggressive, slamming doors and playing music on their phone out loud at all hours of day. I didn’t feel comfortable putting myself in a situation with 4 more girls doing the exact same. 2 of my original roommates were disgusting. Wouldn’t shower or do laundry, had food in their room. The room smelled so bad I kept their door closed.There’s fights on the daily. There’s moms here that are verbally abusive to their toddlers, and you hear everything between those paper thin walls. Staff doesn’t take those complaints seriously even when you have recordings of the verbal abuse happening. Staff will pick and choose when to write you up. I got a write up not making my bed, but I hadn’t made my bed in weeks and then they randomly choose one day.Don’t expect help getting around for apts or job searching. There’s a shelter van but they use it for themselves. You’re on your own trying to get around, they don’t help with bus passes unless you have a job. They helped me with forms to get my forms of ID and that was it. They literally don’t do anything else for you. They will give you out dated resources or resources that don’t apply to you.It’s a flawed system that keeps people who don’t deserve to be there and are just using them while turning away and exiting real victims of domestic violence. Some staff will agree that some policies and procedures aren’t fair and aren’t to our benefit. I guess it’s up to you if you feel like this could be a helpful place to get your life together. Just don’t come looking for help, or somewhere where you can get rest. You’ll be in a constant state of alert with the slamming of doors (from staff and roommates) you’ll be uncomfortable and anxious and still searching for help.
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October 2023 by Crystal Oberpriller
They didn't give me a lot of resources like I just needed help with the deposit and maybe first month rent I really did like it there Brenda Tonya and Jaimie were nice lady named Robin and Debra was really nice and I couldn't talk to a case worker bc mine was let go and they never told who are case worker was
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May 2023 by Sarah Cymbaluk
Was called for an interview, and was kept waiting past my appointment time almost an hour. Condescending attitudes and very unprofessional. Heard them talking mad smack about a POC client who had just left. Do NOT recommend!
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April 2023 by Yad Cleaning
The service and support they give to families is admirable
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December 2022 by Shirley F
Very helpful.
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November 2022 by Elijah Hollins
I give four stars for these three ladies they were awesome they motivated me and gave me hope and humor thru the storm Thanks Mrs Princess,Mrs Ashley ,Mrs Toya and Mrs La tavia you guys are the greatest with pure intentions
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August 2022 by Alexis Logan
Horrible place do not go here.They are very unprofessional and they exited me for no reason and I did not have any where to go and did not get any help
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August 2022 by dre liv
This place shows alot of harassment lie to u an say we aren't tryna take your kids but its a lie u made mistakes in the past thry always hold it against you ...black people please stay they always lie thats thrir job
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April 2021 by April Cotton
since me and my daughter been here you get no food no service no help ,there very unprofessional not only are they very unprofessional ,when we got here they said i had to much thing s an made me give it to donations while the lady is picking through my clothes telling me what to give for donations, they had no food nor did they have any snacks that were updated they gave me old meat and told me i had to wait 3 days for my grocery list to be approved roommate shared her food but didnt have nothin but old expired food they even got a donation of food an still Nothing they need to be investigated ,an if its for batter woman why are they making the woman feel more low about there self they dont even get one star i would recommend this place to anyone ,this place will make you worse as a person then help,i need this place to be looked at because they don't help with nothing
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April 2021 by Lisa W
I tried seting up a appointment for counseling. A receptionist took all of my personal information and said I should get a call from a councelor soon. That never happend. Called again and spoke to the same receptionist, she didn't didn't know what I was talking about. I was transfered to the administrative assistant. She was very unprofessional and lacked class. Will not attempt to call again.
