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July 2024 by hookrhunt w
Guy named Larry waited on me and got me in and out quik, super nice folks ! Good prices n friendly staff ! Thank U discount for hiring quality people like Larry !!
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July 2024 by Elizabeth Christiansen
Expensive, but they got us in out in less than hour. So the wait not to bad. Bathroom was clean and the staff was friendly and informative.
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July 2024 by Eric Bender
Who EXPECTS a flat? Ever? Well, like a cracked windshield, it seems unavoidable in SeTx, right?! Imagine: Headed to Houston, to a doctor’s appointment, a pressure indicator says, “You’ve got a problem.” Kolter at Discount Tire said, “No problem.” We were in and the roofing nail was out in 90 minutes. Not bad. Without hurrying, we made it to the appointment with minutes to spare. There was a 40% chance of rain that day, & our wiper blades were worn out. Kolter handled that, too. Great folks, efficient service. Grateful.
As Arnold would say, “I’ll be back,”
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June 2024 by Benjamin Barrington
My factory chrome valve stem caps were not put back on and are now missing. They put rubber ones on two tires and no caps on the other two. They said they threw them away because they did not have nitrogen in the tires. I was told by the manager and regional manager that they do it all the time. I had to go to the dealer to get new ones. I would give this place 0 or negative stars if I could.
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June 2024 by Pam Jones
Great customer service ?
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June 2024 by Charles Smith
Got in they rotated my tires employees were very knowledgeable and courtesy
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June 2024 by Penny Krone
Friendly service. Quick.
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April 2024 by Craig Logan
Called the Discount Tire at Parkdale Mall. Asked Jasper for the tires I needed. He said he had some Rocky Mountain tires for 160 each. I asked if they had them in stock. The answer was yes. So I drive 20 miles to be told there is none in stock and the closest price range was 200 for the Cooper tires. I looked online the night before and was pleased to hear the $160 tire was in stock. Austin was the one who helped and gave me a 10% discount on the tires. Still $120 more for the set than I was expecting to pay.
Discount Tire used to be my tire place exclusively. About 4 years ago that changed when I set an appointment to have tires put on my truck. When I showed up they didn't have the tires and couldn't get them until the next day. Sad part is we had a detailed conversation about getting the tires in stock, setting the appointment, and having them put on. That was the last time I used Discount Tire until today. And it's like this company has a practice of getting the customer into the establishment even if they have to lie to get you there?
This is very frustrating that a company can be so inconsiderate of the customers time, lie to them about in-stock tires, and charge more money. I applied for the card so I could take advantage of the 12 month financing.
Surely the workers can't be so incompetent/inconsiderate that they can't or will not validate tires in stock can they be? I realize they are very busy BUT so am I. And I'm the one helping to keep their jobs secure. Busyness is job security
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April 2024 by DJ Pena
I have always enjoyed doing business with Discount Tire and today just reinforced those reasonings! Scrambling to get my truck ready to go out of town for a late notice job, and being on a tight budget, associate Jasper and the shop team got me in and taken care despite my late arrival, 16:00, with them closing at 17:00. Jasper was extremely helpful and the shop team very expeditious. Will definitely continue using and recommending Discount. Thanks guys.
**psa- the only reason I didn't give 5 stars is because I don't believe in perfection,always room for improvement...but these guys scare the hell out of it ??**
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April 2024 by Cody Foote
They will scratch and gouge your wheels and tires when breaking down and mounting, then give you the run around through some 3rd party claims department. This is the second time this has happened to me. Will never use discount tire again. Worn out equipment and inexperienced employees cause needless damage to your property. Go to a professional. You pay for what you get.
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March 2024 by Aaron LeBert
Excellent job. Quick and efficient.
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March 2024 by Jackson Harris
My tire was going flat and I went to discount tire, Mr. Larry helped me figure out what the problem was, explained what they could do and gave me some good options. Extremely helpful, professional, and respectful. Helped me get 4 new tires for a good price and go out of there quickly. Very happy with my visit and not the first time I’ve been here either. Can’t go wrong with discount tire.
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March 2024 by Stephanie Keffer
Jasper was extremely helpful, customer service and tires are definitely his jam and it shows. Whatever manager was on is a great business man. We will be getting all of our tires at this discount tire. I would pay extra to be towed to this one.
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March 2024 by Krystal Beavers (KG)
Good prices & good options in store
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March 2024 by Kevin Farmer
Always the best service!
