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September 2023 by Atmosphere
DO NOT SHOP HERE!We were in the middle of paying then the cops showed up and my family and i kindly said hello then the cops asked who called? and i was thinking probably the wrong person WRONG. the same lady checking us out points at my uncle saying he was creeping her out and making her uncomfortable. CONTEXT: My uncle was waiting in the truck for us to finish shopping and only came in the store to use the bathroom. He never once touched her or be a creep he simply said hi how are you? and went about his day. and i know he wouldn’t do such a thing i’ve known this man my whole life and he was with us for the rest of the time after he left the bathroom. also side note the lady was acting weird since the moment my aunt and i walked in following us around she didn’t even say when we wanted to try things on. Absolutely rude i didn’t think this would ever happen. also yes we did leave and canceled the transaction. btw we are all mexican who were speaking spanish in the store we do believe this might of been because of our race.
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July 2023 by Sonya L Moore
Love their clothing. Staff is friendly, helpful and honest if you ask them how something looks on you. Had to replace my entire wardrobe & the majority of my clothing is from Chico's now.
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May 2023 by Donna Ann Smith
I went in there a slow day. There were 2 salespeople both with clients. They said hello to me. After their clients left, no one would help me. They were busy straightening the store. I come to Chico’s for personal service. I needed new clothes. It really hurt my feeling to be treated so poorly. Next time I will shop in lake Charles. They are always kind and helpful. Honestly I will never return. One black lady just rude. I really felt like it was racism.
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January 2023 by RL C
So glad to have a local Chicos. Carolyn B was especially helpful to me recently with a complicated return/exchange/reorder - she got it done quickly and efficiently, thank you!
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July 2022 by Loree C
So glad to have a local Chicos. Carolyn B was especially helpful to me recently with a complicated return/exchange/reorder - she got it done quickly and efficiently, thank you!
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April 2022 by Lynn B
Ms. Deb was a big help. Thx. I liked their selection I'll be back.
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July 2021 by Kay B
I called and asked if they were hiring, a simple yes or no question. They told me I need to call another day because they’re closed right now. Why answer the phone if you’re closed? Very RUDE.
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December 2020 by Karen Gilman
Very nice. Personal attention and help.
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December 2020 by Faye Soileau
Always friendly service, nice boutique
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March 2020 by Faye Johnnie
Awesome clothes. Very friendly staff.
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November 2019 by Susan Harmon
Comfortable and attractive women's clothing. Probably not desirable for the under 35 group. Join their passport club (free) to get discounts. Sales staff are always very helpful and accommodating.
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September 2019 by Znzbb nnsns
Great location, but for some discrimination exist here. Preconceived notions definitely is not the way!
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September 2019 by Hgfcgijd Hfssyiuf
Amazing quality clothing, sad service. Have to do better.
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September 2019 by Wha Production
Nice scenery, horrible customer satisfaction.
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September 2019 by Erin Sam
Chico's is going down the drain. It is not how it used to be.
