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May 2023 by E K
Bad customer service all around.So sitting here waiting to open another account because Mitchell told me I had to. Waiting for a good 10 minutes with two screaming kids. Shan came up and told me I had to make an appointment. She heard the whole situation and decided to keep talking to her current client about nails and cell phone cases... Ebony the branch manager, wasn't doing anything in her office but on her cell phone until a couple walked in, and she helped them immediately.
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August 2022 by Martin L Roberts 4
Absolute worse customer service. Do not even try to do any business with them at this branch
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March 2021 by Romy Matrana
This was just at this bank. I don't have a account with them. But, never in 3 yrs. At this one have I ever been charged 10 dollars. They always wavier it. Also, what is going on with this MASK SITUATION. I AM DONE WITH THIS REALLY.... ABBOTT U BETTER FIX IT RIGHT. ITS A LAW U DONT HAVE TP WEAR IT ANYMORE RIGHT?
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December 2020 by Ray Burgess
Great service very delightful to help me. Thank you Lady's
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April 2019 by Michael McIntosh
Rude and unwilling to cash a check written on their own bank. Extremely unprofessional. Matters like this are the reason I left bbva 10 years ago. Plus they charge $10 to cash their own check. Community bank is much better. I've had an account with them for over 10 years. They are a real stand up bank. BBVA is a dumpster fire.
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April 2019 by Carolyn Smith
Most ot the employees are great.
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April 2019 by Eli Morales
(Translated by Google) Very bad customer service if you are Hispanic do not come here. Cashiers are rude and disrespectful.
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June 2017 by Joseph Mahoney
This place isn't the preferred place to bank.. you only bank here when you have to. My job uses this bank.. so do I. They charge you 13 dollars to cash a check from them so you have to open an account, or deposit it somewhere else. They constantly have a New teller.. when you get to know someone they disappear.. so you are never treated like a regular. They generally have one person to be teller, so service is slow. This bank sucks. Don't bank here unless you have to.
