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February 2024 by Alisha Dunham
John helped me change my tail light which was nice cause it would have taken me forever to figure it out and would have costed $80 in labor to have it replaced at an auto shop. He was very nice and had it changed pretty quickly. Much better place than advanced auto parts, where they couldn’t even help me put oil in my car lol. I’ll definitely be back for my small parts needs. Thanks John.
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January 2024 by Kris Barnes
Brought a coworkers jeep in for a battery warranty replacement tonight. It was slightly raining and James was super professional, friendly, and knowledgeable. Great experience.
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January 2024 by Linda Holland
The store on College is amazing! They did such a great job!
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January 2024 by Jordin Bourg
Mycal, Drew, and Miss Gloria are true angles sent from above! They treated me with so much respect and kindness that it brought me to tears. Mr. Mycal took care of the issue with my car and helped me with all the details, Mr. Drew greeted me when I walked in and made sure I was taken care of till I left, and Miss Gloria helped me handle a phone call that was not going well and put a smile on my face when there was not much to smile about. Together, all three of them helped me figure out my car battery issues and I left feeling better than I did when I arrived- which is not the normal case as a young girl who has dealt with so many car issues. They were an answered prayer that day! Each one of them deserves a raise, promotion, and so much more! They truly went above and beyond to help me and I will forever be grateful for their help. The next time I have car issues I will for sure be going back to see them. THANK YOU for hiring each one of them, they make Auto Zone in Beaumont, Texas a better place!! God bless!
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December 2023 by DYLAN Hardie
I went on a flat and pulled in on college street in Beaumont and Alex and the other team they went beyond their duties to assist me. That's what you call the customer service we all need in times like this.
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December 2023 by Mrs. Tam
Great customer service
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November 2023 by P J
5 stars. Teviston is the best. He tested and changed out my battery without a hitch.If you need some help with a battery change or anything else, this is the place.
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November 2023 by Jordan Hunter
John Always Looks Out For His Customers. He Was A Life Saver Today. Thanks John
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September 2023 by Nur Nipun
A good place and supportive stuffs. Mr. Eric helped me to install my Engine filter.
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April 2023 by Rhonda Braxton
AutoZone is a great company that meets the needs of the customer and goes above and beyond with excellent customer service. Some time ago I purchased a battery for my car and needed a new one. I had a warranty on it but lost my receipt and I called AutoZone customer service. I was referred to the regional manager who called the other manager at the Auto zone store I was headed to. We were able to come up with a solution and they provided me with the best customer service. The manager did a good job . I like Auto zone because they are also very knowledgeable in their field. Don't hesitate to go to AutoZone for all your car needs. I give them 10 out 10 stars⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐.?I highly recommend AutoZone. Fast friendly service.
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April 2023 by Stephanie Gasche
Most of the staff here are very helpful and polite. Update this is still my #1 go to and as long as I am in beaumont will probably always be.
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March 2023 by Razo Black
Ok I've been out of the car game for awhile. I always want to auto zone, they always have a ton you don't need. And one of the one you do. Get your car right hit the auto zone tonight.
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January 2023 by Tab Brewer
Did not have the part I needed at the store I was at. They were nice enough to call another location and have it held for me.
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January 2023 by Melissa Bushnell
Staff were very friendly and knowledgeable.
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December 2022 by Reginald Odom Jr (Reggie Jr)
Excellent customer service and I found what I needed. Knowledgeable staff and felt very family-friendly store. My only concern was that this store's interior temperature was very hot & humid, not sure if the ac was broken. Overall, I will continue shopping at this store because the staff feels much more like family.
