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June 2024 by Taylor Kibbe
Amazing help!! I will definitely always come to this auto zone for all my needs!! Thank you so much to the manager mrs.aspen she was the biggest help!!
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June 2024 by Eduardo Guzman
good service
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June 2024 by Israel Resendiz
Excellent attention from Israel, it was a great help.
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May 2024 by Stacie
The Mexican lady was very nice and told me I could wait to see about the rain so they could rest my car, but this white lady came in and I guess she didn't like me waiting so she said something really rude, then told me a bunch of stuff that wasn't even true. If you don't want to help people with they vehicles your at the wrong job cuz it says on your windows that you do these things!!!
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May 2024 by Rena Reed
Very helpful employees. Ron Branch worked tirelessly to try to help me diagnose my car problem. Thank you Mr. Branch.
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April 2024 by Sh4dowScyth
Ive been store hopping all morning, nowhere could help me with checking my codes for my coil packs, john here went above and beyond to help me to the best of his ability, and even if he didnt know, still tried to help with his own personal knowledge, great guy!! Ill definitely be coming back here more often!!
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March 2024 by Jeffrey Knighten
Friendly employees and speedy service
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March 2024 by Mike DeLuna
Mr. Alex helped me today at the Auto Zone located at 4705 College. My battery was acting up and when I arrived the store was busy, but Alex treated me like I was the only customer in the store. He took my replacement battery to my car and began dismantling my old battery consulting me the whole way. He explained why he felt my battery went bad and how to prevent it from happening again. Never in my 46 years for life have I ever had someone give me the type of experience he provided me. Aspen, who is his supervisor was great too! She provided feedback and support for Alex as he navigated my experience. I am a very happy and satisfied customer. This experience today will live on with me moving forward. Please promote Alex. I too and a leader and supervisor and I know a great leader when I see one.
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March 2024 by Chase Marshburn
Very nice and helpful! I had a pretty bad busted tire I needed help with, and they provided great assistance. They are very passionate about cars, very refreshing to see! Thanks Auto Zone!
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March 2024 by Helen Washington
Excellent service
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February 2024 by Alisha Dunham
John helped me change my tail light which was nice cause it would have taken me forever to figure it out and would have costed $80 in labor to have it replaced at an auto shop. He was very nice and had it changed pretty quickly. Much better place than advanced auto parts, where they couldn’t even help me put oil in my car lol. I’ll definitely be back for my small parts needs. Thanks John.
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January 2024 by Kris Barnes
Brought a coworkers jeep in for a battery warranty replacement tonight. It was slightly raining and James was super professional, friendly, and knowledgeable. Great experience.
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January 2024 by Linda Holland
The store on College is amazing! They did such a great job!
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January 2024 by Jordin Bourg
Mycal, Drew, and Miss Gloria are true angles sent from above! They treated me with so much respect and kindness that it brought me to tears. Mr. Mycal took care of the issue with my car and helped me with all the details, Mr. Drew greeted me when I walked in and made sure I was taken care of till I left, and Miss Gloria helped me handle a phone call that was not going well and put a smile on my face when there was not much to smile about. Together, all three of them helped me figure out my car battery issues and I left feeling better than I did when I arrived- which is not the normal case as a young girl who has dealt with so many car issues. They were an answered prayer that day! Each one of them deserves a raise, promotion, and so much more! They truly went above and beyond to help me and I will forever be grateful for their help. The next time I have car issues I will for sure be going back to see them. THANK YOU for hiring each one of them, they make Auto Zone in Beaumont, Texas a better place!! God bless!
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December 2023 by DYLAN Hardie
I went on a flat and pulled in on college street in Beaumont and Alex and the other team they went beyond their duties to assist me. That's what you call the customer service we all need in times like this.
