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February 2023 by Dominique W.
I NEVER thought I would be writing this type of review, but here we are. The first problem I ran into was lack of communication. I've been dealing with this vet since I was in middle school, I am now in my late twenties; I've NEVER had any problems previously... so for me to get to the point of having to relocate my fur baby to a different veterinarian, is HIGHLY disappointing. My contact information has been the same - I would get reminder emails all the time. At some point the emails stopped, but I took it as my baby wasn't due for any shots. After a while, the length of time became concerning so I contacted the office. I find out she's overdue for shots; they have my email, never attempted to contact. I gave them my new phone number the last time my baby had shots... they never updated the number. An easy fix though, so I didn't make an issue of it. When I got her in for her appointment, I let the young lady at the front desk know about my fur baby having frequent loose bowel movements & vomiting. We still cannot go to the back with the vet to see what's going on, so I had to trust that my message was properly relayed. When my baby was returned to me, it was said everything was fine, whatever "everything" is. They also sent her some medicine mixed with water for her to take. (Quick side note - my baby has been 6 pounds for YEARS; that is her final adult weight, she has been that weight for EVERY visit since about 2017). After giving it some time, I STILL seen that my baby was feeble, as well as still having consistent loose bowel movements AND vomiting; so I called & left a voicemail on last Friday. It is now Monday (2|13) & I hadn't heard anything back. I took it upon myself to call on my lunch break. The lady I spoke with, gave me one hell of an experience. When I expressed to her what happened & how my baby is STILL sick, she tells me that when the vet took a fecal sample, she didn't have diarrhea... since when does diarrhea momentarily stopping, mean it doesn't exist? I also asked her, what my baby weighed her last visit, since everything is "fine"? She gets quiet, then lowly says "5.3 pounds"... so I proceed to tell her how "my baby has NEVER weighed under 6 pounds, & you would think the fact that her weight has dropped, would be some type of cause for concern" her response to me is "ma'am that's not even 1 pound"... so what?! Every problem starts small. I've given ALL these symptoms, on top of you all seeing the drop in her weight, and still nobody is concerned? During this conversation, she constantly called my baby a "he", if you have my information pulled up from the system, you see my baby is a female, why do you keep referring to her as a "he"? So when I finally told her my dog is a "she" she goes on to say "she, he, YOUR DOG, didn't have diarrhea when the doctor took a sample". I've never spoken to someone sooo insensitive like this before in my life! I've been coming here for YEARS, I have a STRONG emotional attachment to my baby; so for her to HEAR the frustration & hurt in my voice, AND disregard my concerns about my baby's health when I put my money & trust for my baby's life into this business, is ABSURD. You'd think that once all other options have been cancelled out, they'd run further tests or do further examining if I'm telling them she's WEAK, if I'm telling them I can feel her bones, if I'm telling them she's throwing up & has diarrhea. Who thinks that since a dog isn't throwing up or having diarrhea in the moment, that everything is fine if they've consistently been sick? I am DISGUSTED with the lack of sympathy from the staff at this establishment. I will NEVER bring my baby back here ever again! I pray they didn't miss anything detrimental that'll put my baby's life at risk.
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December 2021 by Sophie S.
I took my kitten here worried about his congestion thinking they would do something about it, whether it was giving him a shot or giving me medication to give him. I got neither. Instead, they told me they weren't worried about it even though it was clear as day that something was wrong. They did fecal tests and found out he has roundworm and coccidia, so we were given medicine to treat that...at least I thought we were. We paid $85 for the exam, and two medicines, one of which we never got!!! I will never be returning again. I would put 0 stars if I could.
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July 2021 by Yvetta Joubert
Thank you Doc for diagnosing my furbaby and Dowlen Rd veterinary has misdiagnosed his for a year. I pray his days of suffering are over thanks to you
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March 2021 by Joshua Rodriguez
I dont recommend anything about this place.
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February 2021 by Chelsea Mclain
They lied and said our dog has heartworms we took him to another vet and he tested negative. They scam you out of your money, 0 out of 10 I do not recommend. One star is even to much, the lady that took him in the back also called my mother out of her name like she couldn't hear her.
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March 2020 by Cynthia N.
This has been my go-to veterinarian for a LONG time. Dr. Read always takes care of my Carly. He is friendly, honest, and patient. The same goes across the board for his entire staff. They never leave me waiting long and Carly is always happy to see them. They are her family too! The prices are decent and they even have a way to get your medicine shipped to you! How convenient!
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February 2020 by Sharon Hockman Kozlowski
Love all these people! Wouldn’t take my Molly to anyone else!
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August 2019 by Tiffani Barton
Very responsive and friendly. Very caring and sweet with my babies and my fur baby.
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May 2019 by Nancy Singleton Williams
I've used Dr. Arden Reed for my horse, a dog with a broken leg, and a very sick cat. Very kind.
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November 2018 by Larry Moncrief
Dr Read and his staff have been caring for my animals for many, many years. They have always went the extra mile to make sure they are happy and comfortable. My cat Booger lived 21 happy years and my dog Shiloh a blue healer is a spunky 12, thanks to the compassion and caring of Dr Read.
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October 2018 by Robbie Clarke
They will get you in the same day if you need. Also they helped my dog through her heart worm treatment and now she is a lot better and running around.
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October 2018 by Sabrina Gann
I have been going here for years!!! Best place ever!!! Everyone is so friendly and down to earth.
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July 2018 by Kelly P.
Best vet ever! We love these guys! They took care of a broken tooth on our boxer. The best of care. Luna is so happy now!
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November 2017 by robbie c
They will get you in the same day if you need. Also they helped my dog through her heart worm treatment and now she is a lot better and running around.
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August 2017 by john reckart
We brought our cat in. Thought we had to put him down. He gave us more time to spend with family. Good job! We had already seen another vet with no luck! Will recommend them to everyone I know!
