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October 2024 by alexi moya
It was a wonderful experience, I don't speak English and the girl doesn't speak Spanish, she found a way to serve us and do it wonderfully, I feel happy and pleased with her attention, it is very good to arrive at a place and be served in this way, thank you
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October 2024 by Summer Mattox
Megan was so helpful and knowledgeable with the u-haul rental. I had a very good experience and I will use them again. Thank you so much.
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October 2024 by Ruben Martinez
Megan Beasley was awesome and was very helpful with all my questions and the storage office was clean which was a big plus
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October 2024 by Claribel Rivas
Megan was very helpful and knowledgeable throughout the processes. Thank you for all your help
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October 2024 by Lisabelton Belton
Megan was amazing. I rented a istorage the agent was very professional and kind. Thank you for great service!?
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October 2024 by Nancy Perez
Megan was very helpful
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October 2024 by April Winslow
I've been in the same storage unit on North Alexander for almost 4 years now, it was something different and then istorage took over like 2ish years ago, well they done raised the rent again and this is now the third time they have done so, but however I hadn't went to my storage unit in 2 months until a couple of days ago and you can see that there has been rats eating holes in my stuff, so when I was on the phone with Megan to talk about this, she tells me there's nothing she can do about it and she can't watch my unit 24/7 to make sure there's no rats or mice in there, (yeah, no shit) but yet pest control is added into your rent they charge you for your unit, so why do I have pest eating my stuff, and then when I asked to speak to a manager she tells me the manager is unavailable and they're not allowed to give out the number to reach the manager, that she would relay the message to the manager and if the manager feels that it's important enough then, and only then they'll call you back. Well apparently it wasn't important enough because I never got a call back. But she also informed me that I was also free to move my stuff to another storage facility and not use them anymore, so they would just rather people move their stuff then take care of the rodent problem they have!! And I don't usually make complaints or reviews very often, but I don't think it's right that they want to charge what they charge for a storage unit, and then not do anything about their rodent problem, when the people who are renting the storage units are being charged pest control,
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October 2024 by C. Cooksey
Megan was extremely helpful in all situations, very sweet and respectful. Had various ideas to make my experience more helpful and fulfilling. Very kind person with a great smile!
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October 2024 by Dedra Brooks
Meagan, was calm and patient throughout the entire experience from my questions to renting the unit out. She was also polite and willing to walk the business to find the unit I wanted.
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October 2024 by Jeremy
I am leaving this review because the store manager is Amazing! Megan helped me through a situation and resolved my issue within minutes. What great customer service. I am a happy customer. Thank you Megan for all your help.
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October 2024 by darex amaya
Nice costumer service. Thanks Megan
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October 2024 by Nicky Deleon
Megan was great, answered all my questions. She was very nice and helpful.
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October 2024 by Angela Hernandez
Megan provided me with excellent customer service. Very helpful and answered all my questions. I definitely recommend this place thank you Megan
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October 2024 by Octavia Coleman
I went in to rent a unit , Alma was super nice & informative. Megan handled my transaction and she was very nice and made the process super fast and easy.
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October 2024 by Dana Kramer
Alma lied to me about fees and dates for lock being removed and the days that I could pay up until. I asked ahead of time and told her I had a baby and was in the NICU. Do not I repeat do not store anything here!!! Horrible customer service!!
