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January 2024 by Evert Vargas
I'm sadly unhappy and mad with the service here I went to get a state inspection for my diesel literally a $7 safety inspection and when they performed it they told me my high beams didn't work even after I told them they did and tried to show note my truck has LED'S they are bright as it is. they said no they didn't work so at that point I literally had to go to the auto store buy another pair of head bulbs which they did the same thing but he was convinced one of the lights was suppose to turn off completely when turning on high beams of course since they was yellow light u could tell the difference so I drove back and showed the guy that it was one bulb only and explain they don't turn if they just get brighter when u hit the high beams. I installed my LEDs back in my truck and showed him they did the same thing at this point I was super upset cause not only did I had to waste time taking and putting on bulbs driving to parts store spending $50 that I clearly did not have to do ,which by the way I can't get that refunded.thrn when he finally saw that he just says ok no apology nothing I lost 3 hours dealing with this because of their lack of knowledge and not double checking even after I tried to show them ended up spending more money than the $7 inspection again nothing from them just whoops smh if I could 0 stars I would
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January 2024 by James
Went to take 5 west baker by the school. Honest advice, great service, made a great impression on me. This is kot a fast cheapo oil change operation. They are thorough and fair.
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January 2024 by Cass
Inspection took a second but the oil services and maintenance was amazing. Staff was super kind. Super helpful and did their jobs excellent.I will definitely be a returning customer to this Take 5. And I recommend them highly of you're a veteran!
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January 2024 by Patricia Macias de Sanchez
I’ve been coming here for years. This is my go to for oil change and inspection. Randy is your guy, he’s will take care of you. The max waiting time is about 30 minutes or so for inspection. They are good with communicating estimate time, just ask.
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December 2023 by SparkySparkyBoom Man
While getting my car inspected my battery stopped working, the employees at Take 5 were very understanding and accommodating while we tried to fix. My experience there was great. Will be going back anytime I need an oil change of car inspection.
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December 2023 by Steve Denton
Have used this business numerous times for oil change on both my truck and wife’s vehicle. I am a veteran and on my truck it displays veteran license plates but not on my wife’s car. This past Friday, I stopped in to get my oil changed in the wife’s vehicle. Keep in mind they offer a 25% discount for military veterans. Towards the end I asked for my veterans discount, the manager ask if I have any proof I’m a veteran? (I’ve been out of the military since 1985, 38 years ago. The Army didn’t give me any type of card back then, if they did I don’t remember). Anyway, I explained to the manager that I don’t have a card. His response was that I was lying and anyone can claim to be a veteran.I produced the receipt for the last oil change I had for the same vehicle that identified me as a veteran and gave me a 25% discount.Manager wouldn’t even look at it. His response was he didn’t care how previous manager did it he wasn’t going to honor it.Here’s the kicker! The person that gave me the discount last time was standing right behind the manager, this guy starts grilling me, asking where I went to basic training, what my MOS was I answered everything and he just shrugged his shoulder. The manager then got upset with me because I was questioning his decision. So, needless to say I WILL NEVER use this facility again. Manager was so unprofessional .
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December 2023 by Najean Preiss
I waited an hour and a half for an inspection. They let other customers cut in front of me and 2 other people while some only waited 20 minutes. Giving 2 stars instead of 1 because the manager was very apologetic and she felt bad about the issue even though we didn't complain.
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November 2023 by Mama Mama
They were very nice. They let us know what they were doing and cost up front. Each one was polite and precessional. This location on Baker across from the post office is the only location we keep going back too since we found out they were there. The other one on Garth we don’t go back to the service people don’t do anything like this one does and customer service was just so cold. So make sure to go to the location on BAKER !
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November 2023 by Sharon Henley
First time at Take 5. Could not be more pleased. Very informative, most of all very respectful, and polite. Each of the team checked the other team members work just to be sure they didn't forget something. They seem to have the customers 1st in priority. Thank you
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November 2023 by Octavio Zarazua
Just went in for an oil change and honestly best experience hands down! Denzel was very friendly and tended to my needs and made sure everything was okay and safely managed. Great personality and overall amazing customer service!Rodolfo was amazing as well making sure everything in the system was input correctly and made sure everything was explained to me thoroughly and had great communication with Denzel and Lauren.Lauren also made sure to explain what they did and give me some tips, and fix the alert I had on my dashboard. Overall all 3 of them delivered the best customer service and actual car maintenance service I have experienced!Will definitely come back and also recommend for anyone to go with them and get your oil service change here!!!
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November 2023 by John C.
1 hour and 20 minutes for a inspection with no one in front of me i will never go there again they don't know what the hell there or doing now they can't print my inspection out so another 20 minutes and then it failed they put the wrong car and engine size in the computer I took it to a real inspection place it passed and i was there 5 minutes so called the mgr chris he hung up called back 3 times no answer so i returned there and randy apologized and fixed the problem the whole time a dude is trying her best to be rude it was so funny i give this another 6 months in business and take 5 made me replace 4 week old wiper blades because they was old crooks at there best.
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November 2023 by Ismael G.
If i could leave 0 stars i would. These incompetent people left my oil filter loose and my truck ran dry. Will NEVER USE THEM AGAIN FOR ANYTHING.
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November 2023 by Lenora Wilson
This is the lowest place I've every been to get a car inspection. Who you ever seen change 27.99 for a windshield wiper. I could have gotten the whole set for 19.99 a really good set I will never go here again for nothing. They are scammers. I was charged 55.00 for a set of windshield wiper blades. Never buy nothing from this place. Who you know pay 78.00 for a car instruction. BAD PLACE FOR CAR INSPECTION. S.C.A.M.P.E.R.S..
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November 2023 by Kelli Massey
Remy & Eugene were so helpful! They changed my oil, replaced the air filter, topped off all fluids & made sure my tires were good. Both boys were very cheerful & knowledgeable and I definitely appreciated their positive attitudes first thing Monday morning.
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November 2023 by Abigail Tyler
Amazing service! The manager is always out in the bay working alongside his mechanics. Everyone there is efficient, respectful, and kind. I love having this location right around the corner but would drive to them if I didn’t live close!Service: Oil change
