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October 2023 by Carol McManus
The employees here were exceptional. Not only were they super friendly, but they were knowledgeable and not pushy. They had me fixed up and out of there in no time. I read the reviews for the area and was pleasantly surprised at how accurate they were.
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October 2023 by Michael French
Went in just to ask routine question put my phone was greeted y George glad i went I'm there so helpful courteous I f you need anything phone related go see George I did that's why he getting such a great review
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June 2023 by Tobias James
Aliza at the Tmobile inside HEB is amazing! Went to the other store in Baytown and was rushed out the store only told told to go online to file a claim. They were NO help at all. Aliza took her time and went over all my options for my broken phone. Was able to get a new phone that day and a new watch!
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June 2023 by Demarcus Jackson
Great customer service Alyssa was very helpful i enjoy going into the H‑E‑B just knowing Tmobile is right inside
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June 2023 by Liz Borjas
Maggie was a great help! Store is located inside of H‑E‑B
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May 2023 by Kc Flores
Great Service! I went there with my friend who was looking for a new provider and everything was efficient and easy thanks to them! All of the employees were very helpful and friendly!
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February 2023 by Patrick McMullen
T-mobile has made an improvement to their service in the 1409 area, I now have blazing fast home internet. if you live in this area T-Mobile has the best service.
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January 2023 by Zach
I came in to start a new account and Brittany was super helpful. She explained the plans very well and she also assisted me in transferring my info on my phone.Very sweet and knowledgeable 10/10 would recommend !!!
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November 2022 by Kimberly Bethune
Lacy was very helpful getting my husband and myself new phones and helping us to set them up!!! WeLove our new Galaxy S22 ultra phones!!!Thank you Lacy!!!
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October 2022 by Christina McDaniel
Came here to get the Unlimited Home WiFi. Was told it may not work due to our address. We know several others who have this in our area and it works great. We went ahead and had her add it into our plan. She said we had 2 weeks to return it if it didn't work out. We spent maybe 30 minutes in this store. Fastest we have ever got out of any cell phone store! Wifi box - Got it home and it works great! We have had it for a month now. We have it connected to: 2 Tv's, 2 Cell Phones, LapTop, Printer, Saltwater Reef system. It's strong enough signal we are able to watch Amazon Prime movies in 4K without any lag or buffering. We can also use our Laptop outside. Our Subaru is parked out front and has no problem connecting for updates that only takes a few minutes to complete.The only lag time we have had is during a strong Thunderstorm that lasted about 5 hours.
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October 2022 by Lisa Kolb
The T Mobile store in Mont Belvieu is THE BEST. Lacie and Brittany are friendly, helpful, and very knowledgeable. I won't waste my time at any other T Mobile store.
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October 2022 by Billy Farley
Once again outstanding customer service Lacie is my go too T Mobile lady she second too none the best have see her she the best.
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April 2022 by Guadalupe Jimenez
Came in to buy a new phone & add a line, and Karla helped me out. She made the process super easy & was very thorough in explaining everything I had questions about. I definitely recommend this location, customer service is top notch.
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April 2022 by Valeria Jimenez
By far one of the best t-mobile stores I’ve gone to. I was dreading switching companies and finding great deals and plans for my entire family in a simple and easy process ,karla the assistant manager there helped me. She made the transition very smoothly and had excellent customer service rather than other stores who would get impatient with me. I highly recommend this t-mobile location.
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April 2022 by Avione
came in with general questions and a young lady Lacey made my experience great! She listened to all of my concerns and helped me out. Finally some good customer service !
