Shell Federal Credit Union
Banks,
Credit UnionsHours:
7235 John Martin Rd, Baytown TX 77521 Hours
About Shell Federal Credit Union
Shell Federal Credit Union is a member owned and operated cooperative serving Harris County, offering a wide range of services at no-cost or at lower costs than traditional financial institutions. Reviews highlight great customer service, with staff members noted for being polite, courteous, and taking time to understand needs. They provide personalized recommendations, answer questions patiently, and tailor appropriate resolutions, making processes smooth without wasting time. Opening an account is easy and does not take very long, requiring $5 for a checking account alongside a savings account. There are no banking fees, and accounts include an interest-bearing savings account and a real banking debit card printed in the branch. Some note a 90-day rule for new accounts where checks cannot be cashed out and must be deposited into savings with a two-week hold; mobile check deposits are also not available during this initial period, requiring an in-bank visit. The credit union offers competitive rates and favorable terms on dividends and loans, including vehicle refinancing. Many customers report a positive experience and state they will recommend the credit union to friends and family.
Most Recent Reviews
April 2024
Excellent customer service, very friendly atmosphere.⭐️⭐️⭐️⭐️⭐️
April 2024
This review is for Alexia Hernandez only. I had the worst experience with the call center and unfortunately was given misinformation. Alexia handled the situation perfectly! Thank you for helping me open my child’s jumpstart account and being so patient with me!
March 2023
My experiences with Shell Federal more than likely will keep me from ever personally dealing with a bank ever again.
More Comments(29)
You May Also Like
- Baytown, Texas