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February 2024 by Chelsey W.
Rude employees
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December 2023 by Larry J Hopkins jr
Thank u so much Mrs Marcy Jackson for being so nice and courteous and knowledgeable of the store products
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October 2023 by Anna delayza
Really nice manager ❤️and good customer service
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March 2023 by Kayla B
Worst experience ever!! me and my family went to Sally's today planning to dye our hair. We walked into see four employees just standing ! behind the counter on their cell phones with the assistant manager. no one greeted us. No one offered to be of any service! I left and called and wanted to speak to a manager the young lady who answered said the manager was on vacation. I said your assistant manager isnt available she Informed me she left. But then said she was back Josephine the assistant manager is very rude and didn't care how I felt I will not be back!
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February 2023 by Karmen Benette
Worst experience ever!! me and my family went to Sally's today planning to dye our hair. We walked into see four employees just standing ! behind the counter on their cell phones with the assistant manager. no one greeted us. No one offered to be of any service! I left and called and wanted to speak to a manager the young lady who answered said the manager was on vacation. I said your assistant manager isnt available she Informed me she left. But then said she was back Josephine the assistant manager is very rude and didn't care how I felt I will not be back!
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November 2022 by Karmen Bennett
Worst experience ever!! me and my family went to sallys today planning to dye our hair. We walked into see four employees just standing !behind the counter on there cell phone with the assistant manager! no one greeted us. No one offered to be of any service! I left and called and wanted to speak to a manager the young lady who answered said the manager was on vacation. I said your assistant manager isnt available she Informed me she left. But then said she was back Josephine the assistant manager is very rude and didn't cate how I felt I will not be back!
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September 2022 by zayy M
Ms.Jacqueline was so nice and helpful , I recommend coming here to Sally’s in Baytown and ask for ms Jacqueline !
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August 2022 by Alana M.
I wish I could give a rating of zero stars. The manager at this Sally's beauty supply is a straight LIAR. First of all I never even go to Sally's, but my daughter needed a hair color that you can only get at Sally's. Once at the register the manager proceeds to ask me if I want to apply for credit, she explains that we would get $20 off of our purchase immediately. We asked several questions to make sure we fully understood that our purchase would only be like $10. So I apply for the credit and got approved then she says "now all you have to do is buy $50 worth of stuff. This really pissed me off because she made it a point to keep telling me I would get $20 off but never said but you have to buy $50 worth of items. The word $50 never came out of her mouth not one time while she was explaining the requirements for the $20 off. Now I have another hit on my credits and they get their requirement for the store. All based on a lie. If these are the tactics that the store manager is using to secure credit inquiries imagine what the regular employees are doing. Do not trust the employees here especially the store manager. Whoever owns this Sally beauty supply really needs to put their foot down and stop these predatory practices. I will never set foot in this Sally's again!
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July 2022 by Estella Cortez
Whatever happened to the nice blonde gentleman that used to help me with my hair problems? He's my favorite employee to help me recommend the best products to look better each day!
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July 2022 by Ricardo Rodriguez
Employees are really rude!!!I do not recommend coming here.
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July 2022 by Steven Rodriguez
Whatever happened to customer service? This store used to run smoothly without any issues and it’s gone down! Short staffed, low stock on my favorite items and rude employees
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July 2022 by Femme Monsters (Femme_Monsters)
The old lady manager was so rude and obnoxious, i was not satisfied at all with my experience that i won't ever come back to this store
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July 2022 by Tory Navarre
I tried asking for help over and over again and never got assisted . I usually never write any reviews but today situation was unbelievable. I am never ever again coming here.
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June 2022 by Random One
Great place for all your hair needs! Very nice crew; helpful and knowledgeable.
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August 2021 by Hailey Shick
Morasa was the name of the sweet woman who helped me I am satisfied on the tips she gave me and I hope she gets noticed!
