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October 2024 by jae denny
The two ladies were so knowledgeable on each product. I was greeted as I came through the door. It was a genuine greeting not forced or overwhelming. I forgot her name but one the ladies helped with a elaborate foot scanning machine. She explained each step and even let me see my results on her iPad. It was a nice experience. Also the store was clean and organized. The floor extremely shiny. Windows clear even the parking lot was clean. I was in and out with a pair of boots in a bag in under 30 mins. 10/10.
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August 2024 by Yainadys Enciso
I went yesterday and bought a pair of boots for women size 8. Once I got home i wore them to make sure it was the right size. Today I went to exchange it for a bigger size. Well as soon as the seller saw me he just put this “You Again” face. When I told him that I wanted a bigger size he didn’t speak to me, he just reviewed the boots and brought me the bigger size boots. The entire time was this “I Hate You” face and this lack of kindness, which bothered me so much, cause the entire time I was so polite. It’s not like I got free boots, i paid 230 dollars. People like this just make me don’t want to ever go back to that store. It’s just a shame cause they sell great boots
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June 2024 by Noe Garcia
Perfect boots
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May 2024 by Time Lapse Towboater
Redwing stores are clean and the workers were professional, but I didnt buy
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April 2024 by John Ross
$260 boots supposedly water proof(not). Returned them but they didn't have my size in stock so had to wait 7 to 10 days. Got a call they were ready but when I got there they had sent the wrong size and the store isn't exactly close by and I work the same hours they are open so getting to the store takes some planning. I recommend getting work boots from academy or boot barn
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December 2023 by Horton Pyrtle
The sole of my boots was peeling off and taking in water I came in to check on warranty and no problem was switched out
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December 2023 by Nelson Mendoza
Loved it ? the store assistant at that time was very helpful all the way to shoe selection and offered the best insoles for my feet.
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November 2023 by tony pyle
Great service and friendly staff.
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October 2023 by Joshua Polimus
Don’t know why I waited this long to get me a pair. Quality and comfort is ??
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August 2023 by Jeison Castrejon
Got to the store twice at 6:45 the close at 7 and both times they said the could not attend me because they had already shut down for the day don’t recommend this store at all. Would not even rate it one star
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August 2023 by Jrp Pec
Very good selection of work boots friendly people great customer service
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August 2023 by William slater
What kinda red wing boot store does not have red wing boot oil ??
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May 2023 by Jelly_Moshi
We stopped in Saturday April 8 around 330pm to purchase a pair of $300 work boots for my husband. He knew which pair he wanted. We walked in the store and the 2 ladies sitting behind the counter were talking amongst themselves and eating. I believe one was named Yvonne but I'm unsure of the second name. They never acknowledged us or asked if we needed any help. He walked to look at the boots on the wall. After standing there for quite a while and never assisted, he asked if anyone was going to help him and the workers seemed upset that he was interrupting them. One stated well as soon as you realize what you need and ask for help we will. At this point, we stated if they want our money they need better customer service and walked out. We have never had this level of customer service from Redwing and were totally shocked. The Baytown store needs to train the weekend workers on better customer service. We drove to the next RedWing on I10 in Houston and she was great. Baytown you need to do better!
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May 2023 by Jamie C.
Safety shoes for your feet . I like the store . Check it out. . Safety shoes, Protect your feet .
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November 2022 by RoadHammer McCgee
No shoes in 14EE and they aren't interested in getting them in either. Avoid this one at all costs.
