Metro by T-Mobile receives excellent reviews for its customer service. Staff members are described as awesome, the best, smart, responsive, friendly, and professional. They provide great help, walking customers through everything and going the extra mile. Employees are very knowledgeable, offering advice on matters pertaining to phones, Google, and Gmail. They are attentive to detail and get customers the needed product quickly, even while multitasking. Multiple reviewers state they will return and highly recommend this location, with some valuing having the right phone help for many years.
Marlen is awesome helped through and walked me through everything. I will come back and recommend to everyone. Love this place and the other workers and Marlen is the BEST!!!!!!!
February 2025
Wow, excellent customer service! Andy was smart, responsive, friendly, and got the product i needed quickly. I truly appreciate his professionalism and attention to detail. Highly recommend!
June 2024
When Andy moved to this location my wife and I had to start driving a little farther for our phones. But after 30 years of cell service I value having the right phone guy.
